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Ah, got it. That makes sense. Update: Got a prompt for software update within 5 minutes of connecting to wifi. Now on 2018.39.6 (from 2018.28.5)

I got an email from the service center: "It looks like the vehicle is currently attempting to download v9.0 firmware, but is waiting until the vehicle is connected to WiFi, since this is a larger update. Is there a way for you to connect to a WiFi network at home or work?" So I've bought...

Yup. There is a crypto weakness in their fobs that allows a potential attacker to capture fob<->car communication and derive the private key for which they pushed out the PIN feature that is after 28.5. Good point, I'll bring it up. Thanks!

Okay, thanks. I don't have wifi where I park. I left a hotspot in the car since Friday night. But I suppose if this is true, it's probably failed twice so I'll call the SC tomorrow. Curious to know what would happen if I don't do anything for the next few years... there are customers out there...

Just tried this, let's see if it does anything :)

I didn't ask them to push it to my car, just asked for their opinion on if I have an issue. The representative said there's no issue and bought up the fact that they can't push it... I did ask about checking logs and I was advised that there is no issue...

I'm at 2018.28.5. I was advised by people on this thread that my software version is very old and that my car may have stopped receiving updates...

I called customer service. After waiting on hold for 1 hour, I was told that updates 'happen randomly' and that they couldn't do anything to 'push it out' and just to 'wait'. Any suggestions on what to do? :-(

The Tesla customer support line has a >60 minute wait time :-D I'm not sure if I should be selecting the option to speak to a local service center - maybe I'll just try that on Monday.

Darn. I'm stuck on 2018.28.5. Should I call service? Seems like there have been many updates since then...