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Has anyone else that called Tesla HQ to get their VIN had their call dropped repeatedly when the system is supposed to finally transfer the call to a human? I started calling around 6pm EST, so I assume they're still open/taking calls. I started getting texts from Tesla yesterday prompting me...

I ordered 4/27 and as of today still have the Edit Design link available on the right side of the overview page (the page that loads after clicking on Manage). I wasn't seeing any automatic price adjustment on mine, so I finally clicked on the edit link this morning and submitted the exact same...

At least in Ontario, Canada, all of the fees that showed up on my MVPA/final price sheet were refunded. That included Tesla's "standard" license registration fee here of $200 (which, where I live, is more than if you arrange to do it yourself), the required federal air conditioner excise tax...

It seems they've recently changed some policies along with the language of their order agreement to be much less threatening. It's now clear that you can cancel your order at any time prior to delivery for a full refund, which should alleviate some concerns. (Maybe some people were already aware...

I placed my order March 17th, it went into production March 21st and I haven't taken delivery yet. It was in production for a lonnng time (over a week), but that may have been just a glitch in their tracking of my vehicle or on the website. Anyway, my codes appear to be DU00 and SU01. What does...

I didn't get financing so I don't think I can really help you but I'll add to what I said in my earlier post. When I returned my car, I didn't get any confirmation about the return either. As I posted above, I received my refund in 3-4 weeks after the date I returned my X. I had put some...

I would love to hear how it went for you mpod. I'm wondering if the repair work delayed your delivery or not and if the repair was done to your satisfaction. I think you did the right thing putting a little pressure on them ahead of time before your delivery so that they actually do something...

I returned my X and got every last penny back... the total amount that I paid to Tesla for the vehicle. The deposit amount was refunded to my credit card (that I originally ordered the car with) within a couple weeks of returning the vehicle. The remainder, including all fees and taxes, was...

I returned my X in December 2018 in Canada. The return process was not that bad, though I was a bit anxious about it at the time. The short story is that the return was super easy and I got all my money back within 1 month of the return. I received the deposit refunded back to my credit card...

I prefer fewer stores and cheaper vehicle prices by far. I'm pretty shocked that anyone would feel otherwise. I think that's what's best for the company at this point... but... Is nobody else following the news on Tesla? I feel this way a lot... There were stories stirring a couple days back...

When I returned my Model X within the return window, I received every last penny back in less than a month, including the deposit. The deposit was refunded to my credit card and the remainder I received by a cheque that was Fedexed to me (normally I believe they're just mailed). Maybe you're not...

Yes, the lane departure warning in all other cars that I've driven has just been a local vibration in the steering wheel (or seat in my mom's Cadillac XT5 and brother's Escalade)... nothing like what the Tesla did really. If that was their lane departure warning though, a setting to lessen it...

Maybe I should eat my words on the lane departure? I could have sworn there were no lane markings on the hill where my steering column vibrated/shuddered, but I went out with my camera just now as I can see the hill where it did that reasonably well from my property and sure enough--it's worn...

Thanks Bowtoy for the estimate on the ETA for the refund. I would hate to be fighting Tesla on anything after the fact, which is why I am relieved that I did return my car. I hope it works out favourably for you. I received my full refund as of yesterday. First the deposit amount ($2,500 CAD)...

Thanks Paul. I hope so too!

That pretty much sums up how I feel. I loved plenty about the car, but I don't know that I even want to place another order now that I feel like they're dragging their heels on the refund. I certainly don't feel like a valued customer at this point. Thanks. It was a custom order vehicle with...

I'm curious how others' deliveries have been lately and what people think about mine. Has anyone else experienced something like this? Maybe I'm too picky? Or was I just unlucky? I was pressured to sign paperwork and hand over my cheque before they would let me even go over to look at the...

Maybe just call the Tesla location where you're taking delivery and see if someone can help you out. When I needed to cancel my upcoming delivery appt., my DS said she could take care of it and that when everything is settled with my OA regarding switching back to my original vehicle (long...

About the texts from Tesla... if you log into your Tesla website account, the options for preferred contact type are now email, phone, or SMS. (I'm pretty sure they were just phone or email when I placed my order back in September.) I noticed my previous selection was wiped some time in the last...

I didn't hear again from my DS since my last post... just suddenly today, I received an email from her telling me the "good news" that my vehicle has arrived (in Oakville) and she gave me several dates to choose from for the delivery, starting with the 28th. Not much warning, but good thing I...

Thanks for your advice Frank! I emailed my DS and that appeared to get the ball rolling as far as communication with the DS anyway. She indicated that I'm still a few weeks away and that she'll be updating me once the vehicle gets across the border and emailing me more frequently when it gets...

Thanks! It's a 100D, 6 seat, white/white, 22" onyx wheels. It's now built and in transit. I haven't heard from my DS yet either (but I haven't attempted contact). I assume they contact you to schedule your delivery with you several days, if not a week, in advance anyway. Maybe someone here...

I wonder how they sort out the VIN assignments and production then. I ordered on 9/16, VIN 1326XX and have been in production for a few days now... since 10/25 I believe. X100D, white on white, 6 seats, black wheels.

I ordered on 9/16... as of 10/25 (yesterday) my account indicated it was in production.