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That was the same response I received when I spoke with Safelight. So it had to go through the insurance company directly (instead of through their glass repair arm). After contacting Safelight and finding only Tesla could do the repair and that they weren't an approved glass repair shop, I...

Tesla Peabody took in the car today. They were going to have me wait (about 3-4 hrs for top glass replacement) but as i had another issue (squeek in L rear) they gave me a loaner. Just saw updated on my app that car will be ready tomorrow.

We have generally had good experience with service, both remote and at the dealer (my wife has a 3). But they aren’t conveniently located and as there are more Teslas on the road they won’t be able to keep up without opening more service centers or certifying other mechanics

I have a 2' crack in the top glass of my model Y. I used the Tesla app to schedule and appt but was later told by the first 2 service centers I was scheduled at (Watertown and Dedham), that they don't replace the top glass. They suggested I use Safelite Auto glass. After a few calls I found...

My wife and I are big fans of Tesla. We have a model 3 and a Y and both have NoA. I love to use NoA on the highway, but have found this issue to be a safety concern that should be resolved as anytime the car brakes suddenly and unexpectedly it could cause an accident. When driving in the...

We have had an issue with the BETA, in my Model Y, that as I approach a green light, the car slows down significantly until we are nearly at the light, then proceeds through. I stopped using the feature because of this because whenever the car slows or brakes unexpectedly I feel it could cause...

We live in Massachusetts and the off ramps have significant curves with speed limits ranging from 25mph to 45mph. I have never let Navigate in Autopilot take me into as offramp as it approaches at full highway speed long after I would have slowed down to prepare for the curve. Perhaps it is...

I apologize. You are correct. We have been charging it at 90%. That’s what it came set st and we left it as my wife has a long drive too and from work. However, I don’t believe that changes the percent decrease as we haven’t altered the charge point from when we left the dealer.

We have had a 5% drop in battery range in our first 3 weeks We got our long range Model 3 in Sept. At that time our 80% battery charge was 279 miles. It dropped steadily and 3 week later it was down to 267 miles This was when fully charged to 80%. We charged to 80% every day on our home...