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Most likely a software bug in body control module for the front of the car. Try the window calibration trick and if that doesn't help call the service center. they may be able to reset something over the air without you bringing the car in.

I would argue its a cost and capital allocation issue. They were spending piles of money on the Model 3 ramp and since the Model S has been selling consistently there wasn't a reason to disrupt the manufacturing process and spend the money on a new pack for the MS. Once the Model 3 is firmly...

Second that. no fold down center arm rest.

Many if not most 2012 Model S are performance versions. The first cars to ship were all high spec P85's with every option. Just like how the Model 3 first shipped in Long Range and Performance trim. As for the interior wear/damage on the pillars when I worked at Tesla that was a very common wear...

I was a Tesla delivery specialist for two years and had this happen pretty regularly. I am sad to say that you shouldn't expect much compensation. They might be able to increase the price adjustment to reflect the higher mileage but they will not be able to "throw in" something like autopilot...

Sorry I want more clear on that. I was referring to he interior buttons on the b pillar to activate the falcon wing doors. The early MX had toggle type switches that worked fine but were vulnerable to being broken off by overzealous kids. The second gen of he switches are flat and you push on...

It could be an issue with the speakers picking up interference from something in the dash, possible the blower motor or other HVAC related component.

I hear this a lot and it only works temporarily. This method doesn't address the smoke residue in the upholstery. The smell is absorbed out of the air but comes back after the baking soda boxes are removed.

When it comes to M3 vs MS it is more about space than luxury. You will love either car and will not be "disappointed" we a performance 3. Having driven every version of the Model S in existence when I worked at Tesla I can tell you the Model 3 and especially the Performance 3 handles much better...

If there is any bulging in the sidewall you should get the tire replaced as soon as possible. The danger is that the tire is now weaker and could burst if you got over another pothole or even just take a speed bump too fast. I would strongly encourage you to call some local tire places and get a...

Bumpers have impact absorbing foam and steel beams designed to deform and absorb force. It is possible that the impact was such that the plastic bent and popped back out, but compressed to the extent that the sub structures were damaged. Paint and plastic are very ductile and don't always reveal...

Unless you are a really brave DIY'er take the car to a good detailer and be prepared to spend $500+. At my shop here in Portland we use a product called Tabac-Attack and do a steam cleaning of all interior surfaces along with a chlorine and/or ozone treatment. It takes us 2 full days or about...

I second using fresh batteries. Have the frunk open and hold the remote inside the frunk while sending the signal with the remote for the best chance of success.

I can give you a quick rundown. all Model X's will have the self presenting doors IF they have the premium package equipped. After I believe July of 2017 the premium package was standard and the self presenting doors shipped on all cars. Starting around Mid 2017 they also went to the second gen...

You should be able to get financing through a major bank like chase within 1-3 business days. For Tesla's financing they can get approvals in as little as 24 hours if you have a good credit history. Unless you have some credit challenges or no credit history you should be able to apply right now...

My thought is that the window seal in the area isnt very tight and might be letting cold/moist air into the cabin. Have you installed an update recently? some are saying that the latest "winter update" is pulling the window down slightly from the upper seal, preventing freezing but also allowing...

You're very welcome! let me know how it turns out.

I worked in Tesla Delivery for 2 years. so I have been "that guy" who has called customers to delay their delivery multiple times. My advice is to stay in close contact with your delivery person and local staff but dont be too pushy. They have little to no control over the movement of your car...

This would be the product that has the best scuff hiding ability. The cleaner and protectant is good but has less affect on the appearance of the surface. Its listed as a leather product but can also be used on plastic and vinyl...

Most likely yes. Surfaces like that cannot really be polished like a glossy surface. You can try and use a quality protectant like the Optimum protectant or the Chemical Guys Leather quick detailer to treat the surfaces. Those products both have polymers and oils in them to moisturize and...

I am professional detailer and I see things like this pretty often. The cause of the damage is not the cloth it is the dirt the cloth is moving, the amount of pressure used, and the amount of lubrication. In general you should always use some kind of lubrication when cleaning a car. something...

It is a cost cutting measure for sure. But I disagree that Tesla is "cheaping out" or short changing their customers. 32amps is more than sufficient to recharge at home after a typical commute or even a long commute. While there is an element of pushing the wall connector to increase revenue per...

as far as I know there have never been officially approved Tesla chains for the 22 inch wheels. The Scorpion Zero tires that come on the 22inch wheels aren't ideal for winter driving anyway. the best (and most expensive) option would be to get a dedicated winter wheel and tire set in a smaller...

That is a totally normal charging rate for your car with the Gen 2 UMC. You might want to consider getting a Tesla Wall Connector or a Gen 1 UMC if you need faster home charging. The numbers Tesla gives for charging rates are approximations. You can/should expect real world rates to vary by a...

Perhaps the cooling system for the drivetrain may have still been running to keep the motors and battery cooling after extended driving? The combined with the lowering of the battery temperature might explain the range loss.

Hmmm... fair enough. that was the line they told us when I was with Tesla but I guess it might have just been a cover story.

Sounds about right. Orders get prioritized for a million different reasons, form production to logistics to profitability. moving to a cash purchase might actually help you move up the list.

You're welcome! When I worked for Tesla this was a common concern from new owners. Some cars regen and motor noise is louder than others. If you live near a tesla store ask to take one or two of their Model 3 Test Drive cars out for a quick spin. That might help you establish a baseline. The TD...

How loud is the whine? It is most likely just the regen braking. Try putting the regen to "low" from the settings menu and see if that reduces the noise. Put it back to standard and compare. There is a small chance there could be a bearing issue. If the noise gets louder as time and miles go on...

I would be wary of putting a hitch on a Model S. The car was never designed for it. Many people have had serious galvanic corrosion issues from having the steel hitch in contact with the aluminum structure of the car. This is a great owners account of the issue Tesla Model S hitch by Torklift...

what tire are you on? winter tires tend to have higher rolling resistance and consume more power per mile, so you might want to keep track of your actual consumption over the first hour or so and use that in your calculations. The cold weather up north will be a big factor too. Your watt hours...

Since you are in Canada I would expect that to be an optimistic timeline. Here in the Portland area cars are usually at least a few days late. Transit time on the west coast is pretty fast, but there may a little more transit time over the ontario with the border crossing and possible winter...

My bad, too used to the Model S and X. There would be no way to Pull the fuse in the classic sens. But the technical support team would likely be able to see remotely if there was an issue with one of the virtual fuses and possibly reset them.

The main reason is simply server capacity. To try and push an update to hundreds of thousands of users simultaneously would take a huge server capacity that costs a lot. companies like apple already have that sort of server capacity set up for high volume services like itunes. There are...

I'm assuming you've already done a scroll wheel reboot. Next step is always to call technical support. there may be something they can do over the air to update the car. Next is call your loca service center to see if they have a mobile tech who can fix the issure. If you really need to drive...