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% capacity is not useful. It doesn't give you any idea if you have enough charge to reach your destination. It's true range is only an estimate but I'd rather a consistent algorithm provide me with the estimate rather trying to guestimate myself. A friend recently complained that on an update...

Are you still getting range expressed in miles (kms) in the S? A friend just complained to me that on a recent update his older S with 70K miles switched from giving him distance to travel to % of capacity. He thinks it was done to hide the reduction in range that he suspects occurred...

Yes, it looks as if I was lucky. The physical delivery processed assuaged a negative experience with my trade-in. The offer dropped $2010 from the original, well within the 30 days the first was said to be good for. Repeated contacts with several different "specialists" each of which claimed...

Mine was very different. The first thing the delivery guy did was point out a very minor blemish of paint that he promised to write-up when we got to the paper work. He helped me go through the checklist, showed me a couple of things on the tablet, spent 90 minutes at my house, told me Tesla...

The offer stated it was good for 30 days, but they didn't mean it? So much for Tesla changing the way cars are sold! I understand your reluctance to go the mat for $200 when you might miss $3750, but Tesla wants the deal to happen this quarter too. If they've reneged on a written statement...

Giavid, You're in the stronger position. They have your deposit but want a sale, and they' committed to their original offer . Tell them you plan on paying based on your original quote. Tesla didn't relent with me until the delivery driver was on his way. My feeling was: I'm trading my...

I agree cpa. The question mark denoted that, although annoyed and frustrated, I was willing to change my mind. A mistake is no big deal. It's when mistakes are not immediately recognized and speedily remedied that the brand suffers. Tesla started with a very strong brand based on excellent...

Thanks for the suggestion, I shall download to my Ipad, but I'd prefer even a dated hardcopy to supplement a current virtual version. Virtual material is harder to browse, and, unless it has a good indexing system, harder to look up. That the delivery specialists haven't bothered top get back...

Thanks. 90% each night is simple and it'll work for me.

Tesla ended up honoring the original quote. They took it to the wire. I told the guy who called me when he was on the way with the car, told him I expected the original offer. He was noncommittal, but a few minutes later I got an email telling me they would. Four different delivery...

No modifications, Tesla has yet to inspect the vehicle. They've given no explanation for the revision of the price. Here's the smallprint at the bottom of their 11/24 offer: This quote will be valid for 30 days as long as the trade-in vehicle is free of major cosmetic and mechanical...

I expect a company to honor its commitment. See below. I like the idea of modernizing the car trading experience. Switching quotes on a customer after he believes the deal is done is a throwback, and probably illegal. I tried to include a screenshot of Tesla's offer, good till Dec 24th.

I ordered a Model 3 two weeks ago. Post-sales was somewhat unprofessional – they switched VIN numbers, gave me a run around regarding a referral credit, didn’t assign a “delivery specialist” for a week and left me hanging - minor annoyances. My early delivery date didn't budge, which was what...

I'm looking for advice. My car arrives on Monday. I rarely drive more than 60 miles a day, so range will not be an issue most of the time. Is there any advantage to charging to less than 90%? I'm leaning towards charging each night so I'm less likely to forget. My understanding is that I'll...

The original poster took his car in under warranty because it was performing inadequately. Tesla is responsible for all associated costs. If the state mandates someone must stand on their head, then Tesla should have an employee for that purpose. No reason to charge customer whose brand new...

Great check-list! Thanks, it'll be very useful. How long does it take to go through it? I've never checked a car so thoroughly, but I've nvere bought a Tesla before. I'm scheduled for a home delivery. I get the impression the deliverers are eager to get gone; has anyone found theirs...

Thanks. That allows me to relax for a few days.

I was told the car was sitting in Costa Mesa and would be delivered to me on a specific day in early December, but all I see when I go to my account is a reservation number, trade-in info and cash due. Should I not see the VIN?

I've never learned Starbucks nomenclature either, yet I manage to get the charge I want there. English is pretty good for communication. It's strength is its flexibility. Jargon can be useful and is sometimes necessary, but as an aid to self-esteem it falls flat in my estimation. Cults find...

No one was confused. You didn't give your preferred term. Wall connector? I don't need walls connected. My thanks to several people who gave useful information

Sorry, I'm sometimes careless with my language. I won't say what I think about pedants!

Found it! Sorry, I'm relatively new.

I don't see any forum for personal sales? It seems weird that Tesla gives chargers to established owners, who presumably already have them.

Thanks. UPS from the Fremont to San Diego should be pretty quick, and it will save me an hour of driving.

Buying online with free delivery is easiest. Is there any delay before they are shipped? Alternatively, are they available at Service Center? My car is due in ten days. I'd like the charger ready and wonder when I can schedule an electrician.