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I ordered a whole bunch of stuff (~$1k) from them and they mysteriously put someone else's name on the To: line. Wouldn't have been so bad except I had it delivered to my work, and the name matched a co-worker in a different state, which caused a lot of headaches for me and the mailroom staff...

This happened to me yesterday, when it as about 36°F out. As far as I can tell this is a cold weather mitigation technique, to keep the the locking mechanism from freezing. The charge port had no problem locking if I instructed it to charge or turned on heat. After parking in a garage for a...