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It's well known that tesla does not care at all about their customers. whether it is cars or solar, they act like they simply have too many customers already and have the "if you don't like it go somewhere else". I now it first hand as I'm a current MX owner, former MS that I bought directly...

Do you still have this?

You still have this?

still available?

thanks for the advice I will go pick it up sometime this week

I agree but it was a 60D I would have passed lol. I really wanted a 90D though but oh well

build date is 11/16

nice, I was looking for a 90D too but did not want to pass on that one. it's from a private dealer $69k

I just placed a deposit on a 16 MX with EAP and FSD. deep blue with ultra high def, tow, black leather, 6 seats, premium upgrades, high amperage. What do you guys think?

Sad to say it but 5 days is a very short time. it looks like initially no one knows where and when you will get the car. Expect something around 2 to 3 weeks at least and you might be lucky to get it sooner. As far as the run around from customer service unfortunately that's how they do...

This experience keeps on getting better (read far worse). I just got the title to the vehicle those incompetent or careless or both have the wrong miles on it. They put the miles from my trade in on it instead of the miles of the Tesla I bought. I just called them they tried to tell me the miles...

ah ah lol I had waited weeks to get the car but the only reason I agreed to take delivery is because they had promised to fix it!

I agree with you. When I took the car for them to look at the bumper the tech eyes got wide open and he said "They sold you the car like THAT"?. I was like yep. Wheels have a bit or curb rash too but oh well at least it was disclosed on the drop box pics.

I agree I think what annoyed me with this is that I had actually found the same vehicle, same color, same options but with AP2 (mine has AP1) and 10k less miles for $4000 less from a regular dealer. I actually hesitated for a couple days and I was like let me get it from Tesla I'm sure the...

It took them 4 weeks but the car has been fixed and seems to be fine for now. it is a great car don't get me wrong. I don't think you will regret it once you get it however the process is an incredible mess. Again your mileage may vary you might end up with a good sales advisor and service...

do you still have the wheels?

thanks!

you still have these?

The car already had the new nose it is a 2016.5 so no I don't even get that lol

Just a quick update I'm glad they agreed to fix the bumper because it was not repairable and the whole front fascia needed replaced. This was probably not cheap. But much worse: The day I took delivery the batteries in the key fob were low (error message on the dash). This can't be missed by...

I have posted my horrible experience under the thread "Ridiculous "cpo" buying experience". I ordered a supposedly CPO MS 75D from them. You can read it for more details. This was by far the worst car buying experience for me, and I have bought a lot of cars in the past. Besides being ignored by...

that's why he is selling as a bundle lol

Thank you!

Ok so they did respond and actually called me I was pleasantly surprised I must say as I was used to being ignored. So I went to look at the car it was in great condition except the bumper. So after a bit of back and forth they agreed to repair it! The service was great, light years form what I...

So I sent the delivery advisor an email over the week end and I know they do not work on week ends so I was expecting some kind of contact today for the supposed delivery tomorrow as it does not show a delivery date in my tesla. Nothing today so I called only to find out by the receptionist that...

Thanks for the advice it's about 1hr away so I will definitely go take a look in person and try to get them to do something about fixing it

I did ask her about other stuff like tires etc.. she had no idea of the condition and stated that would be part of the inspection process. I thought those were already inspected with the 70 pts inpsection before being labeled "cpo". I guess I shall see

I am seriously considering that option

Yes not sure what the issue was but the local delivery center called me yesterday said apparently they just got the vehicle. Bad news is they found a large scratch on the fender which was not on the dropbox pictures. She asked if I was aware I said no of course. She asked if I still wanted to...

I like that picture! Perfectly summarizes the situation. Really instead of trying to apologize or offer some incentives maybe some free service or even floor mats or whatever they think it's normal to treat customers like this. I'll give it until next week. If they continue to ignore me or no...

3 months? ok I guess my little 2 weeks will be stretched quite a bit lol. I am starting to get mentally prepared for the long wait. And no I am going to wait and trade the car in (a S550) which will yield significant tax savings. Besides the fact that I will be walking 15 miles to work daily...

I surely hope the loss in value won't be an issue. Was even thinking about asking if I could look for another one and transfer my deposit to it but from the looks of it the process would probably just start all over again and might be worse unless a miracle happens. So I will wait for now. Thank you

Thanks a lot. From wht everyone says this appears to be the way things are if you want a cpo program so I will chill a bit and wait..

Ok so of course no one called me back yesterday like they promised. So I called them this am. The rep tried to serve me the same BS about the SA would call me back I told her I don't think so. She put me on hold came back said she had to step away from her desk to go check on the status of this...

Well, it's fine if they aint got nothing to say but at least tell me that once. So the problem here is not that I want frequent updates, it is that I want ONE update. And unlike the kids in a car I won't keep asking if we there yet. But if one asks a question and there is no response then they...

armansir how long did it take you to get your vehicle

Thanks man I really look fwd to get the car! A quick update I had wanted to wait a few more days and see if they would contact me but I could not so I just called. The rep saw that this would be my 3rd call and that my SA emailed me once a week ago with no more contact and he said he would send...

got it thanks! I will check ebay and stuff

The thing is I am actually fine waiting a little bit. The issue is the total lack of communication and it's been going almost 2 weeks. It's one thing if the car is not ready or they don't know where it is or whatever other reason they have but I think the least courtesy if to inform the customer...

what kind of issues are we talking about?

paypal sounds good. have you sold anything on this forum yet?

Thanks Tam, I read more threads here and I now realize it's just the way they deal with customers. Take it or leave it type of thing. At this point they have my $2500 deposit so I will wait a few more days. I must say customer service over the phone acted all nonchalant about it I assume they...

sounds good, how would I pay you?

I'm new to this forum and I really wished I had found this before I ordered my model S. From reading this forum I see that those so called "cpo's" are just used cars with an extended warranty and since they are sold sight unseen it's a matter of luck. Anyhow I ordered it on 01/04, 10 days ago...

how much for shipping to 17404?