Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Delivery

  1. FlyErik

    Fremont Delivery Experience - THEY COULDN'T LOCATE MY CAR!

    Yep, you read that correctly! I left the Fremont Delivery Center tonight - after 3 hours and 15 minutes - WITHOUT A MODEL 3. I had a 4:30pm appointment today, and showed up cheerfully at 4:15pm to check in. After a few minutes in the check-in line, I was helped by a nice guy who informed me...
  2. boaterva

    New 3D with 2018.32.7

    Just picked up our new 3 Dual Motor we ordered after the ‘order now or lose your Tax Credit’ scare of October 13 (ordered on 10/14, car arrived 10/23 lol!). It has 2018.32.7 software. WTF? I expected 39 something at the least, not some version of 8.1 from August. Anyone else seeing deliveries...
  3. km-nm

    Need Help with Model 3 Delivery Woes

    I am trying to fix a very bad delivery experience I've had with my Model 3 AWD, which I picked up from the Littleton, CO delivery center on October 13th. My car was delivered with several defects, the most important one being that autopilot does not work. They also failed to charge it for my...
  4. CullinKin

    Delivery Date Received

    Heylo, I placed my order for a P3D+ in Deep Blue Metallic on 10/02/2018. Today, I just received my VIN and a confirmed delivery date for 10/26/2018. So as long as the delivery goes smoothly, it will be 17 days from start to finish. I was expecting it to take like 8 weeks, so this is quite a...
  5. HeinekenMS100D

    Beware if Tesla Promises Reimbursement for Pickup

    just a warning that if Tesla says they will reimburse you for travel expenses to pick up your Tesla, you may not be reimbursed. I live in New Hampshire and there is not a Tesla dealer in the state. They offered to either ship my new model S to my home or I could travel to Mount Kisco, NY and...
  6. A

    P3D- White on White Delivery 10/04 - IN LOVE with Marshmallow

    This is saying a lot considering that we got a Red RWD on March 31st and all things Model 3 is no longer a novelty. Was a bit scared that low VIN might mean multiple previous rejections (562XX), but the car was manufactured Sept 27. Walked around it on the sun for about 10 minutes to inspect...
  7. F

    Took X home-Should I have refused delivery?

    Hoped for the best but when I picked up the car yesterday it was quite disappointing. I ended up taking the car home but I’m not sure if I made the right decision or if there’s something more I can do with people’s recommendation. Lots of gaps and misalignment in the frunk, trunk, doors...
  8. R1Fast

    Seattle/Bellevue waiting room

    I couldn't find a waiting room thread for the Seattle area (apologies if I missed it), so I'm starting one. I can't imagine I'm the only one who got bent over on delivery recently around here. My delivery day experience - Reserved 4/12/16 - Configured 7/11/18 - 9/6: Delivery scheduled 9/28...
  9. M

    Disappointing Delivery Experience - AWD

    Had a disappointing delivery experience this past Friday. Originally scheduled delivery at the Rockin, CA service center on Friday, 9/21 at 2PM for VIN 883xx - red, AWD Model 3 with 19" wheels. First issue started the night before delivery. Was sent an email at 10:45PM with the subject line...
  10. paranoidroid

    Home Delivery gal damaged my car.

    She had one job, drive it two miles from Port of San Francisco to my house. As I waited outside, I saw her pull in fast to park and go over a curb and scrape one of my wheels. Then I saw major front bumper damage underneath. She says 'transportation damage' but it's much worse on the driver...
  11. mucanta

    How is the MX quality of recents deliveries in GTA (International Center)

    Hi, My MX delivery is scheduled for Sep 20th 5 PM at International Center near the Toronto Pearson Airport. Has anyone taken a delivery of MX at IC in September ( I hear all September deliveries are now happening at IC starting Tuesday Sep 11)? If yes, please let us know how it went (the...
  12. disillusioned

    Three weeks, order to delivery!

    We got the offer to take early lease exits (ours are up in December) and took it, since we're over on miles anyway. Order confirmed August 21st, just called to schedule taking delivery on September 12th. Not too shabby! P100D MS, red multi-coat, grey 19" wheels, EAP, spoiler, white/carbon int...
  13. B

    Quick Story on a 2013 CPO MS60

    This all occurred late July. Thought I'd share my experience after getting my CPO MS60. I live in Vegas, and found a 60 for $39.8K out of LA with ~90K miles. It's equipped with the sound upgrade (which I can differentiate the quality between the Ultra and standard options; there's definitely...
  14. J

    Is it normal to take more than 2 weeks of transit to CA?

    I am in SF area, near Dublin. I ordered the car June 30, and the order status was updated "in transit" status 2 weeks ago I was expecting the call from Tesla for delivery scheduling, but there was no contact for the last 2 weeks. Is this normal? I tried to call my delivery manager, but she is on...
  15. tyfosho

    Vampire Drain for Cars Long-awaiting Delivery?

    Hi all, Like many from Texas, I'm in the boat that my car has been manufactured since mid-July, and I'm still waiting to take delivery as my delivery dates are rescheduled, and then rescheduled again. One of the thoughts I had was what is happening to the battery in my car sitting on a lot...
  16. sdrevik

    Confessions of a Nervous Nellie (Delivery Success)

    After having one botched delivery attempt (wrong color), I started digging through TMC to find out if my experience was unique. I kept reading more and more stories about cracked glass, condensation in tail lights, misaligned hoods, etc. The picture I was getting was unnerving. But at the...
  17. Sagedaddy

    White Interior Change Order by Email

    When I made the change on July 27, I had no edit button. After calling customer service, they sent me an email that I dutifully filled out to affect the change. To date, my account page has not been updated. Inside Sales has said all kinds of things to me ranging from "I see it in your...
  18. Tezzie

    TESLA S 100D DELIVERY EXPERIENCE AT TESLA BURBANK

    I picked up my 2018 Model S 100D at Burbank Tesla this weekend. This car was a showroom demo--I don't know which showroom. My salesperson told me there was no damage on the car, and that the price was reduced because it had 264 miles on it. Also, I would be able to take delivery within 2 weeks...
  19. favo

    Raleigh, NC waiting room

    I figured we should have our own thread, instead of clogging up the Charlotte, NC Waiting Room. As many of you know, in August the Raleigh Sales Center lost their storage lot, which put a huge damper on their ability to deliver cars, and has caused a lot of delivery dates to slip. They have a...
  20. J

    Can I delay pick up schedule for 1-2 weeks?

    Finally I got the message that the car is in transit from the factory. My local store is near SF in CA. How long usually it take before ready for picking up the car? 1~2 weeks? Because I would not have the down payment money ready until the first week of September. I am wondering it is possible...
  21. AnarchyEOD

    First Drive and I’m in LOVE!

    So today I took delivery after having to reschedule twice due to Tesla screwing up my financing, then my bank screwed it up, and then FedEx with their not so next day shipping. Here’s my girl Rey, and I’ll tell you my first thoughts on the drive home. -I got extremely lucky, my buddy and I...
  22. R

    Marina del Rey CA-Delivery Location - QC wait times - Aug 2018

    Hey guys! I wanted to check in with folks who have picked up their cars at Marina del Rey in the last couple of weeks. I received my MSM AWD VIN on Monday 8/13/2018 and that my car had arrived at the devilry location. By Tuesday morning (8/14/2018) I had everything in order financially and was...
  23. S

    Issues after one week.

    No, I'm not a troll or a tesla short. I've been enjoying this car since I got it. I just wanted to share my list of problems I've noticed so far for new prospective buyers. I have a white RWD LR with EAP and 18s. VIN around 43000. I was hoping more problems would have been worked out by...
  24. sdrevik

    Re-Match = Older VIN. Why?

    They botched my earlier order (wrong color) with VIN 52xxxx The 'rematch' has VIN 47xxxx. I'm very concerned, as I have heard of older VIN substitutes being cars with production problems, or maybe returned or something. I don't live near a service center, so this is a BIG problem for me if...
  25. fallen888

    East Coast Waiting Room - AWD - Non-Performance

    Current owner here in Philadelphia area, reserved 12/2016, ordered 6/27/2018. No VIN yet. Waiting impatiently. o_O
  26. G

    Maximizing Delivery Output

    As production continues to ramp up Tesla is going to need to change the current delivery process. We are starting to see bottlenecks in high demand areas like SoCal and Seattle which will continue to worsen as more cars are built. Below Ive outlined a few ways Tesla can address this problem in...
  27. CanadianBacon

    Order Date for Ontario?

    Ordered my Model 3 this Tuesday (about a week ago) and haven't gotten a word back from Tesla yet. Throughout the course of a week I've provided all of my info needed to take delivery of the Tesla except the payment info, as I need to have a solid delivery date planned out for me to do so. I've...
  28. M

    Home Delivery

    Since I live in Bay Area I was given (not offered) the opportunity for the car to be delivered to my home by an "expert". That being said, has anyone had the car delivered to an address other than home, such as office, or in my case my detailer (not too far from the Fremont factory)
  29. fallen888

    Can't change

    Like many, I configured and ordered at the end of June as soon as I could select the AWD option. I initially chose financing for payment method, but a couple of days later changed it to cash payment (after reading somewhere that choosing cash payment would bump you up in line for delivery). But...
  30. longshadows

    Maine Model3 deliveries

    My AWD M3 is on order, scheduled for delivery "Sept-Nov 2018" What's not clear is how I pick up the new car. I am paying cash and can EFT the final payment to Tesla when they ask for it. I believe all paperwork can be done electronically. So, all that's left would be "delivery." Does this...
  31. lee619

    Picked up my car today in San Diego

    Reserved 08/2017 Configured 06/28 Delivered 07/15 I barely got any sleep from all the excitement but was able to make it to my delivery appointment at Marindustry place around 10 minutes early. I had a trade in that I was driving to the appointment. Luckily right in front of where I parked my...
  32. S

    Driving South on 101 and look what we see

    Driving sourh on Hwy 101 past Salinas after stopping at Supercharger and we're in good company. Not one or two but 3 car carriers loaded with Model 3s. Wow. Only thing better would be if they were driven by Tesla Semis! Got 2 photos, third was further behind.
  33. Dana1

    Houston Delivery Experience July 3rd

    Configured May 24 Born Jun 19 @ 1324 PST VIN 333xx Original delivery date Jul 10 Call Jul 2 that I could pick up today, Jul 3 There were about thirty cars waiting for delivery. About nine inside getting/in line for detailing and the rest outside with cars waiting for service (they had license...
  34. mwu

    A delivery story in NC

    In 2003 after getting my first job after college, I purchased my first new car. It was a VW Jetta. That was my first and only experience purchasing a car for myself until today. I have wanted a Tesla since ~2011 and I purchased stock that year. I put down a reservation for a Model S, but...
  35. R

    My Delivery and Initial Performance Thoughts

    I got a lot of info from these forums and I felt I should share my experience w/ the M3. Delivery Sign up: 3/31/16? - line waiter first day Config: 4/15 ISA / VIN: 5/11 Delivery: 5/19 Location: San Diego Black Premium Long Range ISA experience - The guy was nice, but I did not get the final...
  36. galbrecht7

    Delivery Fee

    I received my VIN earlier this week (before the policy change removing the VINs). While going through the process of getting loan terms through Tesla Finance, I noticed something in the final price of the car. On my Tesla account page, it lists my price as $55,000 which is accurate. Base price...
  37. mwu

    Insurance for delivery day

    I did a search here and wasn't able to find a specific answer, so I wanted to find out what others' experiences were. I am picking up my Model 3 in a week. I called up my insurance company today and they said that the dealer will call up and confirm with the insurance company at which point...
  38. R

    GTA Delivery Date Waiting Room

    So who actually has a scheduled delivery date? I'm still waiting on a date or more specific range of dates, but so far they seem to be in a random order. On the up side, drove by on 401 this morning by the holding lot, and noticed more Model 3s and a car carrier unloading cars.
  39. M

    3 changes Tesla could make to significantly improve ordering process

    The way Tesla is handling M3 orders is entirely unacceptable. It is souring many people on both the experience & the brand. Things Tesla should change ASAP: #1 - Stop being so damn secretive about the reservation/delivery process This isn't a top secret government project (though they are...
  40. P

    Fremont Pick up today

    Almost two years to the day, I finally picked up my Model 3. I was supposed to pick up earlier this week but a mistake on my MVPA meant we had to delay a few days. The Fremont delivery center was bursting at the seams today with all the deliveries scheduled for the end of the quarter. We checked...
  41. S

    Pick up and replace bumper

    Hi guys, I am going to pick my MX tomorrow morning at 10:30. My DS just called said they find a tiny unperfect paint form my front bumper and she orders me a new bumper. I can still be going to pick up my MX but I need send it back the service center next work to replace the bumper. lol. because...
  42. S

    50 miles Odometer in the contract

    Hi guys, I am picking up my MX this Sat. I just received my final paperwork from my DS. In the contract, it says 000050 under Odometer. I thought it should be under 10-20 maybe? what about your odometer when you pick up your car. Thank you, guys :)
  43. legend502

    Model S 75 on the way But.....

    Hello all, I have a solid black model S 75 on the way; ordered a couple of weeks ago on the new inventory site - its a demo model ~ 2K miles on it. Here are my concerns I live in California - when I ordered I was told car was in Seattle; turns out its actually being transferred from Canada -...
  44. PoitNarf

    ISA Communications / Scheduled Deliveries

    Thought it made sense to start a new thread dedicated to discussion of communication with ISAs and scheduled delivery dates. I received an email from my ISA overnight. They sent it at 9:28 PM Pacfic time, so they must be working some overtime to try and get all of these deliveries scheduled...
  45. N

    California VINs: are you still waiting?

    Seems crazy to start this thread, given that Elon originally said West Coast orders would be prioritized. Just wanted to gather people who have received or are still waiting on VINs in California. Lately it seems priority is going to the rest of the country. I'll be at 5 weeks with no VIN as...
  46. P

    Has anyone sold their Tesla to Vroom?

    I'm thinking about selling our car in anticipation of an update coming out that will cause extra depreciation. Vroom seems to be an interesting option and wondering if anyone had used them. My only concern is that they give you an offer for your car and then send someone to pick up your car...
  47. H

    Has anyone in the Los Angeles area that configured in February get a VIN recently?

    Hi All. I'm in the L.A. area and a current owner. I configured on 2/10, Silver, 19" Sports Wheels, PUP, Advanced Auto Pilot, and Automonous driving and I'm still waiting for a VIN. I see that people that configured on 2/14, 2/28 are getting VIN's in other states. I called Tesla a few times...
  48. A

    Any CT M3 orders being processed?

    I'm waiting for a dual-motor SR. So obviously no joy for me. I was in line on the 31st at Mt. Kisco, NY and had my order in by 10 am. Any CT owners get a configuration email or VIN assignment. If so, are you already an owner, what sub-model, etc.
  49. V

    Mobile connector option

    Any advise which mobile connector better for charging and do I have to ask DS about changing it to more powerfull?
  50. ImEric

    How long is the wait from Order to delivery?

    If you have already gotten your Model 3, how long did you wait once you place your order? The online estimate says "3-6 Weeks," but of course we know that Tesla's timeframes can be... let's say "hopeful." And of course 3 weeks is already a big difference from 6 weeks. I'm curious how long...