bad experience

I've been looking at my options of potentially upgrading to a new Model 3 and so requested a trade-in valuation of my December 2016 Model S P90 upgraded to HW3 and MCU2 and has Enhanced Autopilot. I purchased this from Tesla directly 18 months ago for £37,000 and paid about another £2000 for the...

New here hey all! Have a new one for you all (wasn't able to find related experience). So psyched to take delivery two days ago and found my vehicle with scratches on the front. Went in and the rep said " oh you chose a demo vehicle with 250mi on it. You have to accept the vehicle as is" At no...

Hello All! I want to share my experience with the delivery of my Model Y yesterday (1/25/2023) a Burbank CA. The car was parked outside and the agent asked me to look around, I started seeing cosmetics issues, Paint bleeding, Scratches, Misalignment, wiring harness and others. The agent...

Hello TMC, I was so frustrated with my recent experience with my brand new 2022 Model Y that I decided to join this community so no one else has to go through what we went through and also ask for advice on what I should do. Disclaimer: We love Tesla and everything that it stands for, but...

I ordered in June 2021 and the date has changed so many times that it's now saying June-July 2022. I'm beyond frustrated. I've had 3 separate credit checks, multiple calls to them and only now just learned that every time the the odometer proof expired on my Audi trade, I was bumped back in...

So I got a notification saying that a new software update was available. Excitedly I clicked OK and let the car do its thing and update itself. And lo and behold with this new update, Tesla decided it was a good idea to delete all of my driver profile, Homelink, Bluetooth and other settings. I...

Due to the M3 HVAC design flaw, I've got a"Musk" stench coming from my air vents (of the Elon type). Too busy to clean the coils myself, I scheduled a service appt at Tyco Road in Tyson's Corner, VA. After waiting three weeks to get the car in for a SHORT service I had my wife take it in on...

Cliff notes: If you plan to install a Solar City / Tesla Energy system on your house and EVER plan to move, find a different company. Caveat: I'm a huge Tesla fan, own 2 vehicles and (formerly) their solar array. Their service has always been terrible since day 1 but I figured the product...