credit card

I deleted my card on file for future purchases then tried to add a new one and get a message “Sorry, your credit card could not be saved at this time, please try again later.” I’ve tried many times and checked all the card info and I keep getting the same message. Is there a way to contact...

Last week I knew I'd be traveling this week, and I logged in to update my credit card expiration date. Since I couldn't update the card, I deleted the current payment method and re-added the card with the new expiration date. I thought everything went well until today I received a warning after...

I got my car in May 2018 and had a credit card setup on my account. From then until September 2019 any time I supercharged, it'd appear on the display and on the account and would charge me. In October, the card that was on my account was replaced with a new one (someone had charged some stuff...

I have bought accessories off the Tesla web site for my model X with no problem. But it seems when you want to buy an upgrade for the car they make it a bit tougher... actually nearly impossible. I wanted to buy the full self driving upgrade for my model X at the reduced price. I tried to...

Last April I got impatient while waiting for M3's to ship so I decided to see what was available in the $60k used MS market. Alas, I bought a beautiful black on black S85 Signature with 18k miles for under $60k. I immediately requested a refund of my M3 reservation...now 7 weeks ago. I called...

I attempted to place a reservation for a Model X this morning only to be greeted with the message "Your payment could not be processed. Please try again or select another method." This was rather strange since I had made a payment for the entire reservation amount to my credit card company...