customer delight

I recently submitted a feature request to Tesla, and in the e-mail exchange that followed it became clear to me there is currently no way for owners to vote on the issues that affect us most. In reply to my original request, the support person said: "We thank you for reaching out to us...

Will all of the intense discussion about Tesla's service pricing for the Model S, a few of us thought sharing our experiences with Tesla service might help provide some perspective and explain why most Roadster owners seem a little less upset about the pricing. I'm not saying it isn't expensive...