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damage

  1. Palros

    Cold weather warning

    Just wanted to share a lesson I learned today. Defrost your car before you open the doors. My rear window didn't go down at all (which I understand), but when I went to shut the door the glass didnt go under the trip and scratched the chrome trim above the door in 2 places. Lesson always...
  2. P

    Scrapped a little piece off underside of model 3 due to road debris

    Scrapped off a little piece on the underside of my model 3. Do you think this is a concern or just cosmetic damage that can be repaired with some glue? Suggestions?
  3. OneTinyFish

    Minor Accident: Advice please!

    Hello everyone! It's been a while. I was last active around a year ago when I was buying Christine, my red model 3. In the last 12 months we've covered 9,600 miles together on the island. She's been attacked by a loose dog (Forum link), also attacked by a peacock (YouTube) and now - she's been...
  4. P

    Dog damaged the interior door panel

    Hey y'all, I really need your help. I have a Model 3 ( just 6 months old). I left my dog in the car for about 30 Minutes and he damaged the interior window panel of both the driver and passenger side. Damage is so bad that I can see the foam stuffing inside it. What are my options to replace...
  5. S

    Model Y - Read doors chips damage - Repair

    After 20k miles Model Y rear doors look like that: A bit too late, but decided to install Model Y Paint Protection Film (Model Y Paint Protection Film), but first I had to do something with damaged paint. In attempt of avoiding expensive door re-painting tried Tesla paint repair kit ($55...
  6. M

    Extremely poor delivery experience from Mt. Kisco, NY

    Yesterday, my wife and I drove 235 miles from Central New York to Mt. Kisco for a 2:00pm appointment to pick up my new Model Y. About 20 minutes after checking in, a sales associate greeted me and took me to my car. To my surprise and disappointment, I immediately saw that the vehicle had a...
  7. 4rjun

    Bad side skirt panel damage. Any advice?

    Okay so I messed up really badly this morning and hit a curb taking a uturn.. Anyways the damage looks to be pretty bad. I'm not sure whether a whole replacement would be needed or if a body shop could fix it. Just wanted to get peoples opinion on it and any estimated cost. Car still drives...
  8. iMartien

    Onderkant model 3 beschadigd door waterplas

    Afgelopen vrijdag door een grote waterplas gereden, welke ik niet meer kon ontwijken. Hierdoor heeft mijn Model 3 water geschept en is de bodemplaat gescheurd. Volgens mij ontbreekt ook de middelste bout, waardoor dit heeft kunnen gebeuren(?). Ik vermoed dat dit tijdens de vorige reparatie is...
  9. T

    Model 3 Under Carriage Damage

    Hello! I was driving on a dirt road today when I hit a pot hole on the driver side. It appears there was some under carriage damage. I scheduled a service appointment for this week, but does anyone have any experience with this? I’m not really a “car guy” in the sense of Idk what I’m looking...
  10. mhcrowder

    Freak Hail Storm!

    Ok, I've had my new Model Y for three days. Last evening around 8PM, just after it had gotten completely dark, a small freak storm rolled over that dumped golf ball size hail on my new car (and two others in the driveway). After the storm passed we examined the cars and noticed some damage on...
  11. zone121

    Used car nightmare

    So I bought a used 2017 Tesla model S a month ago from Tesla and I have discovered some structural damage to the car that I wasn’t aware of before I bought it nor was disclosed by Tesla at the time of sale. I asked Tesla to show me a copy of the pre-sale inspection report to compare it with the...
  12. D

    Serious ordering issues (4 months in, 1 car payment, no car)

    So, based on the title, you can tell I'm having a bit of trouble. What would you do if this were you? What should I do? WARNING: bit of a read May 7th: I first ordered my Model Y (this was shortly after the factory reopened). June 25: I was told it was almost ready and would be on it's way to...
  13. H

    Accident, Hit and Run, Sentry

    I had an accident. I had parked the car in the city center of Munich, Germany, and gone shopping. Suddenly I received an alarm message from the car. I didn't take it too seriously. I went back to the car and drove home. Then I looked at the video recordings from the car's cameras. A van had...
  14. Aphinity

    Hood paint damage - Pearl paint sucks

    My 5 week old Model 3 pearl white multicoat just got rear-ended by my neighbour while backing up his truck-bed camper truck. I had just finished washing it, too. Thankfully, it missed the headlights and fenders, but put multiple deep scratches lengthwise on the hood and wrecked the emblem (and...
  15. katbc

    Vandalised Battery Pack

    Has anyone heard of battery packs being vandalised? It's not unusual for us to see multiple sentry events when getting back to the car, however sometimes there are so many (and it would take hours to sit through them, although now with the latest update you can see the red dot of what triggered...
  16. V

    Sentry stopped working and now I have a chip on my bumper

    Downloaded the latest update last week and now my sentry cam is not saving anything. On Saturday I noticed 8 Sentry Warnings but nothing showed up in the footage playback. I checked the USB drive on my computer and nothing new was saved in the Sentry folder. This only happened after the update...
  17. Freewheeler

    Case Study: Deer Strike in a MYP

    New here, so hello everyone. Sorry to open with this post, but I figure it might be useful for reference. I hit a deer late last night, maybe a 200# deer at ~40mph. Totally unavoidable; just ran in from the side of the road directly in front of the car. It's hair is still plastered to the car...
  18. andymac

    Delivery Rejection - At least 18 issues found

    Hi all. First post. Wish it was a more positive one. Looking for advice / suggestions on what to do.... I had to reject collecting my Performance Model 3 yesterday because I found 18 issues with the car and they couldn't confirm they would fix them before I drove away. After asking around it...
  19. S

    Model 3 Front Bumper Rock Damage

    First post here.. I was driving on the highway the other day when I heard a loud thud. Turns out I hit a rock, damaged my front bumper. Fairly decent scratch and a bit of paint damage on the bumper plastic. I guess it seems minor but I get more annoyed everytime I look at it, especially since I...
  20. S

    Panelling coming off

    Hi all, Collected my M3 LR today! Happy days!! Love the car already. But... I’ve just come to charge tonight and noticed that the panelling next to the charger port/under the brake light isn’t flush and has come away from the car. I swear I didn’t notice this when I collected so it must have...
  21. L

    Smart Summon Collision - Any Advice?

    Hello, I'm usually very careful with my FSD Model 3. Recently during a test of Smart Summon, the car was supposed to make a turn, but then changed it's mind and went to full speed (about 10km/h) towards a gate. I released the button but with the speed the car was travelling it still collided...
  22. M

    Accused of cracking my panoramic sunroof within less than 24 hours of ownership.

    Accused of cracking my panoramic sunroof within less than 24 hours of ownership. I had largely forgiven and ignored Tesla’s less than adequate customer service, because I was keen to get my hands on my new car. My experience today though, cannot be ignored. I collected my Model 3 AWD...
  23. S

    Mouse infiltrated Model 3

    Last night when I went to grab my charging adapter from the glove box, there was a ball of insulation in the glove box and I swear I saw a little mouse scurry away. Can't see any other damage, but obviously this insulation came from somewhere. Anyone know where this insulation can be from or...
  24. S

    Ball Joint Separation

    Hello, Last night I was driving and suddenly lost my ability to steer my 2018 Model 3. The car was moving at about 70MPH and slid across the highway multiple times before coming to a stop in the ditch on the left side of road. No collision took place, though the vehicle looks pretty bad just...
  25. G

    Are we getting duped by repair shop?

    My wife had some minor front-end cosmetic damage to her SR+ and punctured a small part of the front bumper. The damage was isolated and did not appear to hit or affect any of the sensors. While we were getting the insurance and repair process figured out, we drove the car normally for about a...
  26. C

    Model S P90D Damaged Salvage

    Hi all first post as this is the first Tesla I’ve bought. Just bought a P90D Model S last week and have started stripping it down when it arrived home yesterday (4/7/19). It has some front damage but fairly high up not affecting the front bumper reinforcement bar or chassis legs. Air bags...
  27. GolanB

    Model 3 Spoiler ruined by Bird Poop

    Has anyone had experience with this? Overnight, or early this morning I discovered that a bird had left its business on the spoiler. I went in the house to grab something to wipe it off and found that it had etched into the carbon fiber finish. If you run your nail over it, you can feel the...
  28. S

    Are the Tesla Service Centers bad enough to cancel my Model 3 order?

    I ordered a Model 3 about a week ago and it is scheduled to be delivered next Tuesday (5/21/19). I've seen some threads where people are describing the horror of taking their Model 3 into a service center (Mainly for body repairs). On more than one occasion there was someone who was without...
  29. K

    Where can I buy road hazard insurance for tire and wheel protection?

    I'm a new M3P owner (get the car next Tuesday!) looking to see if anyone knows where to buy road hazard/tire and wheel insurance? Tesla doesn't offer it and all of the road hazard insurance companies I contacted only sell their policies through dealerships. It seems that the only option I have...
  30. DARK_VADAR

    Pano roof brackets broken! Tesla won't repair due to salvage vehicle

    Moderator note (bmah/efusco): 3 related threads now merged Hey guys my first post here , be gentle :) bought my first Tesla Model S 2017 and opened the roof only to realise the brackets on the roof are cracked!!!! is this something im missing or a common occurrence on the model S :'( I am so...
  31. W

    3 Days Rule - Tesla QA not doing their job

    I have owned a Model S and a Model X, and I can share that my experiences have been vastly different so far. My Model S experience (started Nov 2015 in Southern California) was amazing. My Model X experience (December 2018 in Boston Area) has been horrific. I am only going to talk about one...
  32. S

    Discount Tire installed tires incorrectly!

    Argh, just learned that when my wife drove away from DT with new tires she heard a noise and immediately brought it back. They fixed their mistake and claimed all was ok (of course that’s what they would say). Any ideas of the damage this could cause? They didn’t even get the PSI right...
  33. X

    Scratched a Model S Loaner

    I was given a Model S P85D as loaner while my Model 3 in service, I parked the car at work on the street and someone scratched the bumper and some of the paint came off.(the driver was gone, kind of hit and run) I tried to call the SC but they're closed. There is no major damages to bumper other...
  34. super20g

    What would you do? Keep or replace this service damaged car?

    This is a kind of a long story, so bear with me or TL;DR at the bottom. My car was delivered with several defects that I was told could be addressed by service at a later date. I documented the issues and waited several weeks for service to source the parts and then dropped the car off at the...
  35. S

    Nightmarish Tesla Model 3 delivery - need help

    I reserved my Model 3 two plus years ago by going to the showroom, waiting 5 hours in line and ordered the car when I was invited for the Dual Motor version. My car came to the showroom in early September, so I got the loan from a credit union and went to go pick up the vehicle at my assigned...
  36. paranoidroid

    Home Delivery gal damaged my car.

    She had one job, drive it two miles from Port of San Francisco to my house. As I waited outside, I saw her pull in fast to park and go over a curb and scrape one of my wheels. Then I saw major front bumper damage underneath. She says 'transportation damage' but it's much worse on the driver...
  37. selfbp

    Some woman hit my car. Anyone experienced in the rack and pinion?

    Well a woman hit my parked car- front left wheel Saturday and I came back to some damage to my XPEL wrap but thankfully no permanent visible damage. I'm almost 100% that it was just her SUV's tire that smacked me. My concern is that I was not there to view the incident and now my alignment is...
  38. David99

    Fixing a broken charge port pin

    I had the black ring break off from one of my pins in my charge port. It just got brittle over time and broke off. I fixed it myself in about 30 min. I did this a few weeks ago. Supercharging and normal charging works fine as usual. Hope this is helpful to see.
  39. G

    Has anyone had their Model 3 damaged at Burbank Service Center? What happened?

    I recently took my M3 for service at the Burbank SC, and when I picked it up, it had damage (curb rash) on the passenger rear rim, and a scratches on the rear bumper. Now the bumper on my 1900 mile Model 3 has to be repainted. Very frustrating, but has anyone had to deal with something similar...
  40. G

    Model 3 Damaged at CS, is this normal? What should I do?

    This is my first post here, but I need some advice. I dropped my M3 off at the Burbank SC on a Saturday with 77% of charge. The next evening when I checked the mobile app, it had 52% charge. Then they turned the mobile app off on Monday (when they started working on it). When I went to pick up...
  41. M

    Some advice please...

    Hello all, I hit a wood bearer lying on a motorway on-ramp at about 30 mph in my "new to me" 2016 Model S70D. The pic is of the car on the way to the SC. Any idea of what is going on here? The tyre is blown out which is sort of expected. But what is with the camber? The impact was not that major.
  42. S

    Damaged Wing Mirror - £1,100 Repair Bill

    Images attached. It was completely my fault. I was reversing off the drive when I noticed a recycling bag in the middle of the road obstructing my exit. This distracted me for 2 seconds, during which the car continued to roll back, but it was at the crucial point when I was passing through two...
  43. S

    Bent back of seat - how bad is it?

    I have an MX 7 seater and always have the 3rd row folded down. I took my car into a full service car wash today after a weekend camping trip and when I got home I realized they had put the 3rd row back up while vacuuming. I folded them back down and noticed that bottom of the right back seat was...
  44. fasteddie7

    Does this hole in bumper need covered?

    Recently had a fender bender. Small hole in my bumper and seems like park assist is out, even though it doesn't seem to be too close to the sensor. (Pic attached) do I need to cover this with electrical tape until repair or is it best to leave it be?
  45. K

    My S75 damaged by Tesla just days after delivery

    I took delivery of my car last Friday and drove it for a day before I took it to a shop to get tint, clear bra, and ceramic coating put on. When they finished the work on the body of the car they went to move the car to a lift and it would not go into drive, and an error popped up saying the...
  46. BLKMDL3

    New Inventory Vehicle

    Since my X may be totaled (Accident and Repairs) I want to start thinking of inventory cars. I found a few nice ones. Why do some not say where they are located? How long will one take if it is in my city? This one is my favorite: Model X 75D 5YJXCBE22HF050004 | Tesla Thanks, Zack
  47. BLKMDL3

    OH NO!!!

    This happened. Noticed it yesterday. Do not know how but it could have been Tesla service who had the car and maybe hit it? We never have had ANY damage to front underside until yesterday. How much should a new over wheel panel cost? Taking it to service to get it checked out. Has anybody ever...
  48. VerityZooms

    My sister, MX, MX5s, and AutoPilot: 0 … concrete construction barrier: 1

    When I was startled to wakefulness by the horrific screeching sound, I was absolutely convinced that my sister had totaled my month-old dream-car. We both climbed out, trembling, only to discover that despite the duration and volume of the scraping sounds, the above was the “only” damage to the...
  49. C

    Will autonomous cars be vulnerable while summoning/moving?

    Please share your thoughts. Thank you. (e.g. starching by pedestrians at stops)
  50. J

    How to repair a ripped out front bumper

    I had one of those "I am a complete idiot" days. Many times when I parked I did hear a very light scratching noise when coming to the "park stopper" indicating that the stopper was a little higher then my car. Usually no big deal and with another tiny noise one can back out. But this time it...

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