delivery experience

Hello TMC, I was so frustrated with my recent experience with my brand new 2022 Model Y that I decided to join this community so no one else has to go through what we went through and also ask for advice on what I should do. Disclaimer: We love Tesla and everything that it stands for, but...

Hello! New member here and soon to be a first-time Tesla owner. I'll be picking up my Model 3 next Wednesday at the Devon, PA location. When receiving the text message to schedule my appointment, I noticed they mentioned it's a touchless delivery. I understand COVID restrictions have loosened up...

Can't wait to get my blue M3 LR with white interior and autopilot this Saturday. I was waiting for the cheapy-cheap 35k version, but when they cut prices, I could not resist upgrading. Holy cow, I never imagined i would be paying so much for a car. Maxed out on 7 year loan for 50k, payments...

I was set to take delivery of a LR RWD today that was matched from inventory, but when we were going over the paperwork the car had over 2k miles, a vin of 40xxx (from the summer) and had been used as a demo. I refused the delivery so I could have some time to think it over. The car has not...

Hi, Today is my fourth rescheduling with Tesla for my model 3 and I do not have any delivery date as of now. My suspicion is, Tesla is just assigning a VIN just to remove the 'cancellation' option and to make some money out of customer's financing amount. My bank already paid money to Tesla...

Yesterday, in a 15 minute span of time, I had two different friends I referred to Telsa report to me about how they had been given inexcusably poor customer service. Last week both were traveling and had made arrangements to take delivery of their Model 3's in SLC upon their return. Yet they...

Configured my LR RWD model 3 with EAP on 9/20 First contact with Delivery advisor on 9/26, attempted to call delivery advisor with questions but the given number was disconnected. Multiple emails sent with no response until 10/1 informing me I can take delivery on 10/2. On 10/1 while awaiting...

My order was completely screwed up on Tesla's backend. There was no database object present for a delivery scheduler or delivery appointment to be assigned, though a VIN was assigned and had already been transported to my zip code. A helpful local store manager got this rectified for me on...

Hello. I traded in my BMW for a Model 3 (much better car). I paid for my Tesla in mid-July and received it (turning in my trade) in late July. Tesla has still not paid off the loan on my BMW, so I am paying for two cars now. Anyone else having similar issues? My delivery advisor seems clueless -...

Hi, My MX delivery is scheduled for Sep 20th 5 PM at International Center near the Toronto Pearson Airport. Has anyone taken a delivery of MX at IC in September ( I hear all September deliveries are now happening at IC starting Tuesday Sep 11)? If yes, please let us know how it went (the...

We were scheduled to take delivery of a Model 3 on September 15th, but our Delivery Advisor moved it up to September 8th. We schedule the closing on the car loan for Wednesday the 5th at 4pm. I called the Delivery Advisor Tuesday the 4th because we had not yet received the Purchase Agreement...

Today was the day! Delivery Location: Costa Mesa, California, much feared and loaded with a bad reputation from lots of horror stories (in the M3 forums, at least ;) ). TL;DR Summary: Awesome experience! Car was gorgeous and we didn't spot any imperfections that worried us. Drove off the...

I picked up my 2018 Model S 100D at Burbank Tesla this weekend. This car was a showroom demo--I don't know which showroom. My salesperson told me there was no damage on the car, and that the price was reduced because it had 264 miles on it. Also, I would be able to take delivery within 2 weeks...