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palo alto service

  1. B

    Lied to in Writing about Reimbursement by Tesla -- Anyone Else?

    Friends, In the first 55 days of my new Model S ownership, Tesla had the car in its shop for 38 days over 3 different stays. I custom-ordered the vehicle with every option upgrade included. The loaded car's problems have included 12v battery being dead within 5 days and then somehow dead again...
  2. sgblank

    Burlingame Calif Service Center

    Got the red ring of death on my Model S (car wouldn't charge). Service diagnosed it over the phone and said I likely have a bad master charger. My Palo Alto service center said they couldn't get me in or get me any type of a loaner for four days. The Burlingame service center said, "Come on...

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