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  1. S

    Unable to set gateway customer password

    Is anyone currently able to reset the customer password? Gateway version 22.18.3 As far as I can see, I'm following the instructions, and I've been able to do this in the past. But I just get the unhelpful error message "Unable to set password". One thing of note is that it takes thirty...
  2. R

    Trouble commissioning Wall Connect

    Hi all, I have a new Tesla Wall Connector (TWC), and it is installed with a 40 amp fuse box. Electrician has wired it in, but I am having trouble commissioning it. I need to tell the Wall connect to use a maximum of 32 amps when charging. (Electrician has warned me to leave a 20% buffer for...
  3. S

    Charging keeps stopping.

    Hi all. Our Tesla Model 3 long range has suddenly started to do some strange charging. We plug it in when back from work (down to 17%) and it seems that charging starts fine, but after about 2-3 minutes charging it stops again. We have not set any time for charging to be complete or anything...
  4. T

    Unable to Login to Tesla.com or Reset my password

    I have always had a Tesla.com and a mysolarcity account. I am unable to login into Tesla.com because it says my account/password is not recognized. When I try to Reset my password, It says my email address is unrecognized When I try to create a new account it says my email address is already in...
  5. M

    Will the app work with old password after password change?

    If you change your account password, when will the new password be enforced in the phone app? If a phone running the app has an open session, will it immediately query for the new account password in the running app? Or can you continue to use the app on the phone for "some days", since it was...
  6. M

    WiFi password issue

    Iemand dit al tegengekomen? Mijn huis WiFi password heeft een | character, maar dat zie ik niet in het toetsenbord van de Tesla....

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