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service center help

  1. M

    Interior damage during Model X MCU2 upgrade

    Just completed the MCU2 upgrade in my local SC. Noticed this damage to my backseat. Anyone familiar with the upgrade process and what tool/technician action could have caused this? I have yet to hear back from the SC..
  2. R

    Service Center in Connecticut curb rashed my Tesla

    Not sure if anyone else has had to deal with this issue but the Tesla Service center I took my car to curb rashed the passenger side wheels. I'm so annoyed because I've had the car a few months and was SO careful with it but the so called Tesla experts messed it up in less than 2 hours. Any...
  3. zone121

    Used car nightmare

    So I bought a used 2017 Tesla model S a month ago from Tesla and I have discovered some structural damage to the car that I wasn’t aware of before I bought it nor was disclosed by Tesla at the time of sale. I asked Tesla to show me a copy of the pre-sale inspection report to compare it with the...
  4. Kurt'sX

    How does an owner contact Tesla Management?

    Does anyone know how to contact Tesla above the Service Center level?? Ive recently had a service inquiry over an upcoming annual service on my Model X. Ive reached out using the tesla app and over a period of a week, received back very brief unacceptable text responses on my phone. My...

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