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service center problems

  1. S

    Motor drive fail, Battery failx2

    I have Model X, 2019. Bought new on 31 Dec-2018. 45000 miles today. In Oct 2021 - battery unit died. Tesla relaced. 100% charge was at 296 miles went down to 258 miles. In January 23- 2022- car suddenly stoped on main street when taking turn. Messege poped up unable to drive. In a split...
  2. moodel_tree

    Wrong Service Repair Solution?

    So, not sure if this is a 'common' Tesla thing, but when I collected my Model 3 last week the SA helped me log paint issues (chips & scratches) that needed to be fixed with the service option in the app. Now the unusual part is that Tesla have just quoted the repair (under warranty, so £0) and...
  3. S

    Give car to service center = get back in worse condition?

    Sooooo... I expected to have at least one service based on research but definitely did not expect to get my car back in worse condition than when I dropped it off. The car was left filthy with the headliners (The front one needed to be replaced ) stained with greasy hand prints, the speaker...
  4. M

    Interior damage during Model X MCU2 upgrade

    Just completed the MCU2 upgrade in my local SC. Noticed this damage to my backseat. Anyone familiar with the upgrade process and what tool/technician action could have caused this? I have yet to hear back from the SC..
  5. R

    Service Center in Connecticut curb rashed my Tesla

    Not sure if anyone else has had to deal with this issue but the Tesla Service center I took my car to curb rashed the passenger side wheels. I'm so annoyed because I've had the car a few months and was SO careful with it but the so called Tesla experts messed it up in less than 2 hours. Any...
  6. T

    Into the Service Center with Model Y

    Ok, I have to say I was a little disappointed. I backed up into a parking pole and dented the rear lift gate of my Model Y. Ok, I accept fault. I did it and was willing to pay for my mistake. Set up appointment at 7:30 am on the 10th of this month (It is what the service center offered me) at my...
  7. apples

    Tesla Service Billing to swap to summer tires even when tires are already off the car

    Getting my brakes serviced after winter to keep corrosion in check as suggested by Tesla. Since the wheels need to be removed to access the brakes, I asked to have summer tires put on at same time (ready to go on wheels) instead of putting winters back on. It's a bit early for summer tires but I...
  8. Kurt'sX

    How does an owner contact Tesla Management?

    Does anyone know how to contact Tesla above the Service Center level?? Ive recently had a service inquiry over an upcoming annual service on my Model X. Ive reached out using the tesla app and over a period of a week, received back very brief unacceptable text responses on my phone. My...

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