tesla customer service

I ordered a red demo model RN118191269 on December 14 via chat and asked to remove the enhanced autopilot. Agent told me the model was 68, 240 plus incentive and it was as a 2023 model. While insuring, I realized I was a 2022. December 15th, I scheduled delivery of that model with Kisco TESLA...

Let me start by saying that the people at the service center were very nice. That being said, the rest of my experience totally sucked. AC broke on 07/02. System would no longer blow hot and cold air. The next available appointment was on 07/14, almost two weeks out. Brought the car in for...

Tesla is refusing my repair for upper control arms because I am sitting on eibach springs and have aftermarket swap bars. The upper control arm issue is a very well known and common issue. They even came out to apply their black silicone crap to prevent the creaking just long enough to get out...

Hello guys, I took the delivery of my model 3 on June 30 this year. I am applying for the California Rebate Program, and they asked me to provide the signed purchase agreement(Retail Installment Sale Contract). But I can only find the copy of the original version in my glovebox without my...

Hard to believe Tesla sells cars. Two months ago Tesla called and said you can pick up your Tesla Mod. S HP in two days, please sent us the money. 1. Sent cash $144,156.73 that day 2. Next day Tesla not ready will call you 3. Four days later I call "where is my Tesla?" Hmm needs a software...

I purchased a 2018 Model X P100D in March of 2019 from Tesla of Nashville. I live in Chattanooga, TN, which is 2.5 hours from the service center. My car started a rattle/squeak about a month ago. For me to bring my car in for service, I have to take a day off work and plan the logistics...

Hi Gang. Purchased a Model 3 Performance September 29, 2018. Around September 15, 2018 Elon Musk announced anyone who takes delivery of an IN STOCK Model 3 Performance using a referral code will get free supercharging for life. (They wanted to hit some new sales number by quarters end September...