tesla service

I had my Tesla Model S 90D 2015 in for service about a month ago to replace the battery fuse and a broken window. After the service was done and i went to pick up my car I instantly noticed a hissing sound from the A/C unit, but didn’t think much of it to begin with since i didn’t need the A/C...

I bought a set of 'new' winter tires from Tesla's online store. It took 3 months to arrive and then 4 tires are fully covered by sealer bead. Complaint the service center but no response. Does anyone know how to contact Tesla to escalate the issue? I can't imagine Tesla Canada stop providing...

Hello fellow Tesla owners, I have had a worst experience during Tesla Service visit in Warsaw, Poland. Long story short - car was not fixed because of missing part after they have sent me a confirmation that all parts are ready and in place. Traveled ~600 km, rented a hotel for two nights...

Just took my 2013 Model S P85 (50k miles) in due to some AC issues. The AC was making weird sounds and wasn’t working all that great. The vehicle is obviously out of warranty. Initially the estimate came back with a receiver and dryer cap replacement, desiccant bag replacement, high pressure...

I had to have a wheel replaced (thank you Chicago streets!) last December. While my MYP was there, they took off all the tires for an inspection. Fast forward to Late April/early May, Im having serious problems with the tires. Lots of vibration, alignment going off, among others. It turns out...

Hi All, So I took my car yesterday to replace my windshield and fix a bunch of other comments which were pending from the day of the delivery of my 2022 Tesla Model 3. However, after I got my car back and drove away. I started to hear a new clicking noise coming from the front right side of...

Hello, I wanted to share my current experience with my 2018 Tesla model 3 performance and the issue I’m dealing with right now. The car has been absolutely perfect for the last 75,000 miles with zero issues needing addressed in that time. We had a large storm here in Michigan yesterday as I was...

Here's a clip from TMC Podcast #13, showcasing the state of Tesla Service right now, why Elon's recent tweets and statements about improving service will be very difficult, and what change we want to see. “It’s easy to build a service center. It’s a box. What’s hard is getting the technical...

I have a 2013 Model S that I took into Tesla Santa Monica November 29th, 2021 for a recall and because the AC wasn't working. When it was returned to my property, I got in and it wouldn't start. I took it to Tesla Burbank where they diagnosed the problem as related to the ACDC converter. They...

Just took delivery of a MS 100D from Tesla. It has just over 20K miles and looks fabulous. I sold my M3 the same day. Both cars made in May of 2018. The MS has the newer MCU. When I pointed out the yellow halo on the MCU, the Tesla CSR said that the yellow did not interfere with the operation...

hey everyone, my brand new model 3 was delivered at the end of June. First thing when I got into the car I noticed the notification in the photo attached. Didn’t think much of it and took the car off the lot. Well, as I kept driving my new vehicle I noticed that this alert would alert me almost...

My M3LR has done 30k. I had the car in at the Tesla Service centre for a tyre rotation and they are saying it should get tyres replaced. Front Tyres are at ~3mm tread and rear tyres are at just shy of 4mm. They are quoting $2059.87 to replace all 4 tyres including the wheel alignment. The tyres...

Hi all, I took my 2021 Model 3 (4months old) to Tesla Service last week due to water leak and wind noise issues and at the end of a day I received a call from SC saying they damaged my car when they were pulling into the shop and made a huge dent in the passenger door shell. And they promised...

Was talking with my Ranger a while ago, and asked him about filling out tickets for Tesla service. Thought I’d share what came up here, and see if anyone else had anything to add. I’ll try to keep this first post updated as people add to this. - One item at a time, with a line between issues...

Good afternoon, my name is Andrey, I am from Russia. I am studying at the St. Petersburg State University of Architecture and Civil Engineering (SPbGASU) with a degree in "Operation of transport and technological machines and complexes". This year I am writing my graduation project. It is a...

The word appointment needs to be removed from the verbiage here because its not an appointment at least not in Maitland. Its place holder for anywhere from 2-5 days before they can get to your car and for that all you get is stupid vouchers while they hold your car hostage sitting in a lot. The...

I was browsing the Irvine permit portal and came across a new permit that mentions Tesla as the tenant. I thought it might be a Supercharger at first but upon closer inspection it looks like it might be a Service Center. The address is 2801 & 2803 Barranca Parkway, Irvine CA which is across the...

Made a little video about our Tesla Service Center Experience! SO THANKFUL FOR TWO THINGS SPECIFICALLY: (1) Tesla roadside assistance (2) Sentry mode / dash cam Overally it was a great experience. Did you know Tesla will tow up to 50 miles for free? We were in and out of the service center...

Does anyone on here know what Tesla's 'services and other' line item includes? Obviously revenues from service centre appointments are included, but how about things like supercharging payments? Is there anything else I'm missing that would be included in the line item?

Our team at Xcelerate think it's very important that everyone understands why we created X-Care and motivates us to continue providing this service to the community. We have been working directly with Tesla since 2014, as a 3rd party lessor for commercial clients, and our staff has either been...

We have been receiving A LOT of people purchasing our 10 year and 125,000 mile warranty for their Model 3's. Although we do not have a ton of data with Model 3 about some of the component failures, it might be beneficial to show what we are seeing with Model S and Model X. Here are just some of...

We want to give a loud shout out to EVANNEX for the amazing article that was published yesterday. We are happy to see that other major players in the Tesla world agree and understand why a product like X-Care is important in the overall adoption of Electric Vehicles. We appreciate the support...

Xcelerate brings extended vehicle warranties into the electric age I just purchased an 8 year extended warranty on my Performance Model 3. I know of the person who helped start it and been reading a lot of positive things online about it. Anyone else have personal experience? I have read some...

Went to service to replace a windshield problem, Had my ODBLink Adapter in the car connected to the data cable (under the touch screen). Service Center had removed the ODBLink Adapter but kept the cable which connects to data port and claim that they don't have any record of having ODBLink...

So, I took delivery of my model 3 AWD on Friday. Delivery went smooth, my car didn’t come with the phone charging cables but these would be shipped to my home. I drove my car around that day and showed it to my family and friends. The car was exceptional, But each time I parked the car for a...

I had two unusual problems with my 2016 X. The first dealt with a glitchy driver's side mirror, and the second was focused on the charge port lights. Here is the story - about two weeks ago I noticed that when I opened the driver's side door to get into the car, the driver's side mirror...

Hey, folks, I'm a long time member and occasional contributor to the forums, I also write for CleanTechnica about Tesla and other clean power issues. Here's a link to some of my work on CleanTechnica: Chris Boylan, Author at CleanTechnica At the moment, I'm working on a couple of articles...

I picked up my P100D from service yesterday (Trade Place Ct in San Diego) and arrived after hours. Although some website said they closed at 7:00pm, they really closed at 6:00pm already. Everything was dark and quite. I carefully knocked at the door and rang their doorbell. And what do you know...

I've been dealing with the service center in Devon, PA and have been pretty frustrated with their ability to deliver on promises of resolving issues. I'm considering driving a bit more out of my way in hopes of getting better results from another service center. Two other centers "relatively"...

It appears Tesla is offering access to customers in Massachusetts. Does anyone on the forum have access? If so, what is included? Part numbers, Part Diagrams, Part Prices, etc.? Is it worth the subscription cost? Tesla DIY Service Link: Welcome | Tesla Service Tesla EPC Link...

Anyone ever get this alarm? I am now charging the car and the port seems to be working fine!

I understand the car is amazing. but it costs a fortune, and when spending that kind of cash, you expect a certain level of service. I understand that sales are up, they are getting busy. but when customer service is being sacrificed, someone has to call them out. I was told late October...

I attempted to open it. It did so while making an unexpected metal against metal sound just above my head on the driver's side. I was able to close it, but now when I try to open it, it goes back about four inches and stops. Air screen does not come up on the driver's side, and I am getting...

Will all of the intense discussion about Tesla's service pricing for the Model S, a few of us thought sharing our experiences with Tesla service might help provide some perspective and explain why most Roadster owners seem a little less upset about the pricing. I'm not saying it isn't expensive...