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warranty

  1. D

    Extended Warranty not available in the UK

    Just coming to the last few days of my Tesla 4 year warranty and looking to extend. Only a few months ago there was an option on the Tesla website to buy a further 4 year warranty/ 50k miles, this influenced my decision to purchase the car after my lease had ended. I called the Tesla service...
  2. Vegas

    So no real warranty for drive failure?

    I previously had shuddering under hard acceleration in the front of the 2015 MS (P90DL/ 147, 000 klms) and the front drive was replaced. Now it has occurred again, at 147K klms. However, I'm now informed by Tesla Service (Brisbane Australia) that drive line warranty only covers, "the high...
  3. E

    Why I'm Not Opting for Full Self-Driving

    I'm inching closer to yielding to temptation and buying a 3 or S. Like all prospective new owners, I'm grappling with the FSD option, and have decided against. I realize many of you sprang for FSD, so I hope I'm wrong! But here fwiw is my reasoning for saving the $10K. If I'm missing...
  4. C

    Solar advice

    Thank you for these forums, I've read a lot and learned a ton. I have been considering tesla solar since getting my model 3. I have interviewed 4 other solar companies and am consistently being warned about tesla's 10-year warranty vs 25 with local companies and the lack of customer support...
  5. mrpseudonym

    ModelX heading out of warranty - any tips or suggestions?

    Apologies if this has been covered before, but I couldn’t find any direct references.. Like most early adopters of the ModelX in Australia mine will be out of the 4 year 80k warranty in a few weeks. Any tips or suggestions from older ModelS owners who have trodden this path? A couple of...
  6. E

    2018 LR or 2021 SR+

    I need recommendations on what to do- I can either buy a cheaper 2018 LR with 55k miles that’s out of the basic warranty and has some cosmetic fit and finish issues OR go with a 2021 SR+. I’d prefer LR but am concerned it’s out of warranty with fit and finished issues. What’s the best choice?
  7. R

    Lemon Law for Faulty Turn Signal Stock?

    I’m writing this post in hopes of gettings some thoughts and opinions on my situation. Also, to possibly hear of other owners that have gone through similar situations with Tesla. I got my Model 3 SR+ in August 2019. After a few months of ownership, I started having issues with the turn signal...
  8. M

    Model Y extended warranty and pre-pay service plans?

    A couple related questions. I understand that the Model Y Long Range has a 4 Year/50k mile warranty. Is there an extended warranty plan available? (source: Vehicle Warranty ) Also, in my previous Model S I was able to pre-purchase service visits. Is that still available? Also, how often are...
  9. K

    Glare + Streaking after new wipers + windshield. Dangerous! Any ideas?

    Hi guys, hoping to get your held and opinion regarding poor visibility in my Model 3 during wet weather. *** There are videos below of the issue. Please watch it and if you want to know more about what my thoughts are read below, especially last bolded paragraphs *** My original windshield came...
  10. S

    Non-Tesla Charger Warranty issues

    Apologies if this is covered elsewhere, I couldn't find it mentioned. I would like to install a Tesla wall charger in Sheffield, but all this talk of additional electrical requirements in the UK and expense is off-putting. However, the Tesla dealer told me if I use any other home charger any...
  11. jordanthompson

    Extended Warranty for my Model X - Is it worth it?

    Hi all, I have 30K miles on my 2018 X. I am debating getting the extended warranty from Tesla. I have had quite a few issues with the car (minor and major) and had originally planned on keeping it for 8-10 years. I understand that there is a deductible for every repair and the up-front cost...
  12. B

    Extended Service Agreement

    I tried searching for relevant posts in the last 12-18 months but didn't find anything. Tesla is notoriously capricious with their their practices, prices, etc so I wanted to get an updated discussion on what people think about the Extended Service Agreement (ESA)? My MS comes out of warranty...
  13. X

    Used Model X paint defect - warranty issue

    Hi all, Purchased my 2017 model X from Tesla last month and there's a swarm of issues we have been dealing with... One issue we recently noticed was the roof of the vehicle has faded paint, which looks clearly like a defect. However, upon sending the picture to the service center via text (not...
  14. A

    Warranty transfer info (unlimited miles drive unit & battery)

    Just for my own information what is the deal with the tesla warranty on these model 3 and third party sales. I believe in 2019 they changed the warranty language and terms completely for the drive unit, battery degradation etc but they will still honor the original warranty at the time of...
  15. P

    Model 3 Warranty - 4 years but 12 months or 12,000 for Rattle?

    After several months after I took delivery of a M3 LR Dual Motor, the left side door developed a rattle that sounded like a loose screw. Due to the Covid-19 and California Stay Home order, I did not try to bring it in thinking I have 3 years plus warranty to address it. I recently made an...
  16. V

    2016 MX - 6 Seater - White/White - HW3 Upgraded - $60K

    For Sale is a 2016 MX 6 seater. White on White. 41K Miles. HW3 upgraded as part of FSD package. Premium connectivity for life. PUP Package (Self presenting doors, BioHzd Air Filtration) and Interior Lighting Package. Tesla Warranty upto Feb 2024. ( 3 years and 7months remaining) Please see...
  17. N

    If MCU1 fails under warranty, can MCU2 be negotiated cheaper?

    Has anyone had this experience & tried? Say $1000 to $1500 for the upgrade?
  18. airborne spoon

    Battery Warranty Documents

    Does anyone have a copy of the warranty documentation from 2017, to include the battery warranty section? I bought my 2014 S P85D as a CPO from Tesla in May of 2017 and I have moved since and lost my warranty paperwork. I tried to find it on google but all that comes up is the new warranty that...
  19. SocalMS

    Model S Tesla - Broken Visor - Under Warranty - Tesla Offers to Glue it Back On

    I have a broken driver's side mirror visor (that I never use). The plastic clip broke and the mirror fell off. I attempt to get it warrantied. Tesla offers to glue the piece back on for me... with their super amazing glue.. (because apparently my glue wasn't good enough). Or charge me...
  20. T

    Extended Service Agreement

    Hi All. I know this comes down ultimately to my appetite for risk but I'd like to know what others think of the Extended Service Agreement deal from Tesla? I can't seem to open the details from Tesla.com at the moment (browser reporting too many redirects after I log-in) and so I can't see the...
  21. M

    Questions regarding reliability

    I recently posted on the Tesla subreddit about being excited to buy my first Model 3 (LR AWD) to which I got a bunch of happy responses of course, but I also asked for maintenance and reliability information from owners who have had the car for 2+ years. I've gotten a lot of people mentioning...
  22. .FP.

    Just ordered a Model S

    Hi all, first of all, thanks for all the help so far. The feedback and information I was able to learn from everyone is greatly appreciated. I am buying a used Model S 100D through Tesla and had a few questions I was hoping you experienced folks can help answer. 1. Has anyone's delivery fee...
  23. M

    2015 Tesla Model S 85 Auto Pilot Warranty 52,000 Miles in NJ

    2015 Tesla S 85 Dark blue Autopilot 1.0, cold weather package, panoramic roof and power lift gate. Full bumper to bumper Tesla warranty until September 2021 or 100,000 miles. Current mileage is 52,000. Title in hand. $38,900
  24. gnelson

    2020 Long Range Plus Model S

    I recently took delivery of a 2020 Model S with a claimed range of 391 mi. I did a range charge yesterday morning and the Model S indicated my range to be 361 mi. I didn't need a range charge for my trip from Las Vegas to Joshua Tree National Park, but I wanted to see the maximum range of my car...
  25. D

    Is the 12v battery a warranty item under the New Car Warranty?

    My 12v battery died, and my service center is claiming that the 12v battery is a wear and tear item, and is not covered under the new vehicle warranty. I am currently well under the 4 year/50K mile threshhold. (2.8 years and 25K miles or so) I have searched the forum, and come across no...
  26. markli

    Model 3 Rocker Panel Paint peeling off

    So one day I was walking around my car and make sure my center cap on all my tire are still in, I noticed a mark on my R side rocker panel by FR door. I when ahead and touched the layer of paint just slide right off my car leaving base paint behind.
  27. B

    HELP! MCU1 died. Anyone know how I push to get MCU2?

    I have a Feb 2017 Model S 90D. My MCU1 completely died. I dropped it off at service center and asked if I can pay the difference in price to upgrade given the car is under warranty. Might as well, right? But, he said only Tesla owner's who have been given the offer can upgrade. Is that true...
  28. T

    Battery Pack Failed in Less Than One Year (>13,000 miles)

    I have to say that I felt the Tesla Model 3 was one of my best purchases for as long as I can remember. However, these error messages began to prompt less than 15,000 miles: Electrical system power reduced: Vehicle may shut down unexpectedly Vehicle may not restart: Service is required and...
  29. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    My 2014 Model S60 battery failed two weeks ago. I received it back today and I looked like the range was odd. I believe the S60 was rated at 208 and when I got home I decided to charge it to 100% to check the range and at 100% it is 173. They told me I was getting a refurbished pack. I...
  30. T

    Every service experience makes me want to sell my Model S

    I have a 2017 Model S100D. Purchased new - paid $120k back then. It's been a great car, albeit with many service issues. At first, Tesla service was exceptional. They would drive 60 miles each way from the Gigafactory 1 to Lake Tahoe to perform onsite service. And the mobile technicians...
  31. Jomak

    Is there value in the Tesla 4yr CPO warranty?

    I am looking at used MS on EV-CPO and you can sort by 4yr CPO warranty and I got to thinking after reading stories and watching youtube...is there any value in this? Why would I not buy a car from a dealer or private party as well? Is this 4yr CPO warranty worth anything? Should you buy used...
  32. J

    battery degradation threshold for warranty: 70% of what?

    The question is the following: -I bought the my Tesla Model 3 SR+ back in june 2019, it has around 20,000 km now (13,000 miles) -Back when I bought it, the displayed range was 380km, as advertised by Tesla at the moment of purchase -Later, as it can be seen on the Tesla site nowadays, the EPA...
  33. C

    SOFA - Status of Forces Agreement

    Can anyone point me to the policy under the Status of Forces Agreement (SOFA) that protects US vehicle warranty? I’m running into an issue here in South Korea where the Tesla Service Center would not fix the heater of my Model 3 (purchased only June 2019) because I am “out of region”. But, if I...
  34. DrTaras

    2016 Tesla Model X P90DL Ludicrous PIMPED-Unlimited SuperCharging-6 or 7 Psgr-TSportline 22" Wheels

    2016 Tesla Model X P90D Ludicrous PIMPED OUT 6 or 7 Passenger: TSportline Wheels Unlimited SuperCharging Transferable-Matte Black/Red Don't be hesitant to make an offer!!! This is MY car (I'm not a dealer)! Tesla Wrote Me (Warranty & SuperCharging): Super Charging: "Since your Model X was...
  35. R

    Choose my Tesla: Comparing True Cost of Ownership

    Looking for others opinions on depreciation. I see model S's now going just below the $30's. Thinking about a used and face lifted 2016 model S 75D vs a model 3 performance. Thinking about total cost of ownership over say 5 years, even with another update to the S I'm thinking it shouldn't...
  36. C

    Importation of Tesla to a small island. Help needed :)

    Hi everyone, I love tesla, clean energy and teslas community even though I am not part of it. We're located in the pacific islands. We want to start a rather small EV taxi/tours company here. We were settling on getting leaf but there's tesla and their amazing pricing/quality but from what I've...
  37. Ostrichsak

    Can we PLEASE Get a Competent Service Center in the Rocky Mountain Region?

    We have one in Littleton, one in Evans and a third in Superior (all suburbs of Denver BTW) that should be online sometime next year. That's three within about a half hour of each other in the Denver area. This is terrible planning. If they instead put the same three service centers in Denver...
  38. S

    2012 Model S..will be out of warranty in 2 months...should I sell or keep?

    My Model S P85 Black (2012) is coming up to the end of the extended warranty with 86200 miles on it...I can't renew the warranty anymore. My only options available are to keep the car and pay out of pocket for any service & maintenance (outside drivetrain and battery as they are still under...
  39. S

    Ball Joint Separation

    Hello, Last night I was driving and suddenly lost my ability to steer my 2018 Model 3. The car was moving at about 70MPH and slid across the highway multiple times before coming to a stop in the ditch on the left side of road. No collision took place, though the vehicle looks pretty bad just...
  40. 5_+JqckQttqck

    Model 3 LR Front Axle Clicking - Warranty

    3 LR w/ 18" Wheels (still on stock Aeros, 1 winter with separate rims/Nokians) VIN 29xxx (April or May 2018 Build) Odometer: 41500kms Issue started as rear wheel click (~38000kms) - that was looked at and still clicks but front right wheel clicks when going over bumps/drive ways. Time in SC...
  41. B

    2017 Model S. Unable to see option of buying extended warranty

    I bought my car brand new in 2017 February. I have put on almost 43,000 miles on it. I know the bumper to bumper warranty is for 4 years or 50,000 miles. There used to be an option to buy Extended Warranty or Extended Service Agreement or both at some point. I don't see the option to buy...
  42. S

    Regen Braking klunk from front left wheel

    I have a new to me 2016 S75D. It's a lease return purchased directly from Tesla and I love it. One issue I've noticed is that if I take my foot off the gas and let the regenerative braking kick in, there is a brief but obvious klunk from the front left wheel area. Car has a 4 year, 50K full...
  43. D

    Isolation Fault

    P85D 2015. August 20 ? Firmware update scheduled. Temp controlled Garaged Ambient temperature in 70’s. Next morning dash message “ cell low voltage undriveabke call service. “ but charge “49%” then everything black. No app connection either. For several months I have been complaining about low...
  44. O

    Software update bricked my car

    I am new here so apologies if I break any rules... On Monday I got a notification that there would be a software update overnight. I accepted that, as I always do. That 's the last time my car ran properly. The next day, the car would not start and the media screen would not turn on. After...
  45. Garlan Garner

    Voided Warranty for this guy?

    Does anyone believe this guy was allowed to keep his warranty in tact? Watch a Tesla El Camino pickup destroy some tires - Electrek
  46. D

    "Not under warranty" - Charging port was replaced during accident and needs to be fixed!

    I had a quarter panel repair on the charging port side of my car. The charging port piece was replaced and installed as well. Since I've gotten it back, a "charging port fault' error has been occurring WHILE DRIVING randomly for a second, due to what I now know was an incorrect installation...
  47. X-Care EV

    Vendor Why We Created an Extended Warranty for You.

    Our team at Xcelerate think it is very important that everyone understands why we created X-Care. We have been working directly with Tesla since 2014, as a 3rd party lessor for commercial clients, and our staff has either been working with Tesla since 2012 or joined us from Tesla management...
  48. T

    Question about Purchasing Extended Warranty

    Hey all, Hope you are all having a fine week. My Model S is coming close to the 50,000 miles mark and given that a myriad of things have broken down in the car in the past 3 years, purchasing an extended warranty for 2 or 4 years seems like the obvious thing to do. Therefore, related to that...
  49. D

    Less than 1,200 miles, A/C sounds like Lawnmower

    I just took delivery of my model 3 less than 2 weeks ago, and I just noticed the A/C compressor was making a loud fluttering sound as I was pulling into my garage yesterday. It quite literally sounds like either an industry air compressor kicking on or a lawnmower. To be clear, this isn't like...
  50. The T-man

    New Model S Owner, Warranty Ends soon, what to do?

    I am the proud New Owner of 2014 Model S 85 , full bumper to bumper Warranty Ending soon, not going to renew Main drive unit already replaced by prior owner What are the most important things to get done prior to this running out? Door handles? 1 failed already A/C pump? it's a little noisey...

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