It is raining, but alert remains even with wipers on and camera unobstructed.
Did the reboot with brake pedal down and both scroll wheels. Also powered car down for 5 minutes and alert comes right up.
Has anyone else experienced this alert?
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“Autopilot Safety/Convenience Features Unavailable”
- Thread starter aochoco
- Start date
It is raining, but alert remains even with wipers on and camera unobstructed.
Did the reboot with brake pedal down and both scroll wheels. Also powered car down for 5 minutes and alert comes right up.
Has anyone else experienced this alert?
Buddy
Member
I have. Maybe about 5 times in the past few years. From memory, these were the fixes each time it happened.
1. Recalibrated camera and sensors
2. Replaced camera
3. Replaced camera and recalibrated sensors
4.
5. Found a sensor was rubbing against front bumper, causing the multiple faults.
No issues in several months
1. Recalibrated camera and sensors
2. Replaced camera
3. Replaced camera and recalibrated sensors
4.
5. Found a sensor was rubbing against front bumper, causing the multiple faults.
No issues in several months
R1Bill
Member
Same issue. Took the car into the SC. They "calibrated the cameras". It worked for 27 miles. The message returned. The road lines are still there but no cars. Going back to the SC Tuesday.
Did you make an appointment through the app, call the service center or just show up? This is my first time having to go to SC so trying to figure out most efficient way to get this taken care of..
R1Bill
Member
The first time my car was not yet registered in my name so I couldn't make an appointment and due to the broken seat adjuster switch, was basically undrivable. They took care of me and fixed it right on the spot. After that I made an appointment thru the website. It was only a week out so no big thing.
I’ve had this. Make a “note” to save the conditions when it happens. Then scheduled service through the app. Mentioned I had saved three occurrences in the logs they could check. They did and ordered a camera after remote diagnosis. Have an appt this week to get it installed
i had this happen about 6 weeks ago. it took them a few days to pin down that it was a corroded ground wire from the radar. so now it works ... up to 60 MPH. Then I get the red hands of death. I assume the radar needs to be calibrated yet again. This will be the third sc visit for this issue
Update:
It has been resolved. The radar somehow went out of alignment. They aligned the radar and recalibrated Autopilot.
It has been resolved. The radar somehow went out of alignment. They aligned the radar and recalibrated Autopilot.
boonedocks
MS LR Blk/Blk 19”
This has happened “kind of” regularly since the latest software update 2019.16.2 If you “power off” for >1 minute everything comes back. Since it was a software update issue I am hopeful it will be fixed in the next
I just got this message during a rainstorm yesterday afternoon. Multiple re-boots of MCU and Dash display, powered off the car, wiped off all cameras, plugged on charger overnight - still no luck. Waiting to hear back from Tesla support. I’m on 2019.32.11.1.
Its hell having to actually drive a car myself............
Its hell having to actually drive a car myself............
I’m on latest firmware and starting to receive those. Last time this happened, I was using autopilot and I received the red hand screen. It’s been three days in a row now that I have this come up. I’ve done countless reboots as well. I reported the bug through the car and also try to initiate a chat session with Tesla Support. I’m now going to schedule a appointment to get this looked at.
this is a model S form but happening on my model 3. There is no equivalent thread on the model 3 forum.
this is a model S form but happening on my model 3. There is no equivalent thread on the model 3 forum.
Tesla told me the radar needs to be re-calibrated. Have a service appt scheduled. Until then, I’ll need to be primitive and actually drive the car myself.
And, of course, I received the 32.12.1 update last night. Not gonna be able to try that one out for a while!
And, of course, I received the 32.12.1 update last night. Not gonna be able to try that one out for a while!
I've got this twice. First time it happened of course I was on a road trip and it came on mid drive. I tried to scroll wheel reset and it didn't do anything. I had to do a power off from the menu when I finally got to my destination and it went away. This last weekend on v10 it popped up immediately when beginning my drive. It just resolved itself after I left the car parked for awhile. Wonder if I need to get mine recalibrated as well but it's been a couple months between the two events but sure seems to happen at the most inconvenient times in my case.
andrewsjra
Member
I also had this happen twice. The first time was a month or two ago and I got it again today. If it’s only happened twice I’m wondering if it needs recalibration. As soon as you put the car in park the notification goes away.
Gtech
Active Member
S pre-facelift radars are mounted on a plastic bracket which can deform, also the plastic bracket is mounted on the plastic/rubber radiator ducting so a lot of parts that can mess up the radars alignment. (S facelift radars are mounted on a aluminium bracket so far better for holding correct alignment)
andrewsjra
Member
I guess I didn’t notice this was for model S. I googled the notification and found this thread. I have a 2018 model 3 and received the message twice so far. I wonder if it’s my radar, cameras or sensors. I often receive the message the cameras are being obstructed but it usually has to do with the sun and resets when I’m out of the direct sun.
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