I saw someone else had this issue, but seems there was no way to actually resolve it in the app.
I’m 5 days into a new MSLR refresh, and had a mobile service appointment for tomorrow (Monday) morning first thing to look at a vibrating mirror.
Today (Sunday) I get a notification that I have a “message from my service team” - but no matter what I try, I can’t access the service screen anymore.
I have tried logging in and out, deleting and reinstalling the app, and even installing the app on my work phone. No dice, same result - “failed fetching service tracker.”
Nobody answers on the 1-877 number, all offices are closed.
For all I know they rescheduled my appointment tomorrow and I’ll be sitting around like a dumbass from 8-12 waiting for them, but no way to access any information on what they’re trying to tell me at all.
Has anyone seen this before?
I’m 5 days into a new MSLR refresh, and had a mobile service appointment for tomorrow (Monday) morning first thing to look at a vibrating mirror.
Today (Sunday) I get a notification that I have a “message from my service team” - but no matter what I try, I can’t access the service screen anymore.
I have tried logging in and out, deleting and reinstalling the app, and even installing the app on my work phone. No dice, same result - “failed fetching service tracker.”
Nobody answers on the 1-877 number, all offices are closed.
For all I know they rescheduled my appointment tomorrow and I’ll be sitting around like a dumbass from 8-12 waiting for them, but no way to access any information on what they’re trying to tell me at all.
Has anyone seen this before?