PagodaY
Member
The original order confirmation, with the subject line "Thank you for your order" has one attachment, "
Model Y Motor Vehicle Pre-Order Agreement
Terms & Condions"a 3 page pdf that looks boilerplate. Nothing specific to my order, though the document says it is made up of three documents
The email itself reads - "Your Model Y Order is Confirmed" and goes on to list what my order is (with no $ breakdown). In the column adjacent to this list is my order # and price.
on 2/21 I checked my order status, took a pdf of the screen and it did show under documents an Order Agreement with a link. Foolish me, I did not notice this and did not click the link. Now my order page is no longer showing this, there's nothing under the listing of Documents, no Order Agreement.
I'll reach out to Tesla and see what they respond with.
Tesla may be 6 years ahead of all the other BEV manufacturers with their car software, but it looks like they've sacrificed the customer support software to do so. I wonder if they actually understand that they're selling these cars to humans.
Model Y Motor Vehicle Pre-Order Agreement
Terms & Condions"a 3 page pdf that looks boilerplate. Nothing specific to my order, though the document says it is made up of three documents
The email itself reads - "Your Model Y Order is Confirmed" and goes on to list what my order is (with no $ breakdown). In the column adjacent to this list is my order # and price.
on 2/21 I checked my order status, took a pdf of the screen and it did show under documents an Order Agreement with a link. Foolish me, I did not notice this and did not click the link. Now my order page is no longer showing this, there's nothing under the listing of Documents, no Order Agreement.
I'll reach out to Tesla and see what they respond with.
Tesla may be 6 years ahead of all the other BEV manufacturers with their car software, but it looks like they've sacrificed the customer support software to do so. I wonder if they actually understand that they're selling these cars to humans.