Out of the blue, no warning, I get a whole bunch of errors and then it tells me the 12volt needs to be replaced. It wouldn't even move and luckily I had another car to pick up my daughter from school. When I got back, I plugged in the charger and it rebooted the touch screen. I was able to drive it this morning to get the battery replaced.
Car was at like 85% so its not like I let the main battery run down. It was extremely frustrating to have to redo each and every setting. The car has less than 15000 miles and 15 months old. I'm guessing every 15 months I'm going to be redoing every single setting? I can't understand how a car with 2 batteries can manage to lose every single setting including the name of the car, yet it could manage to keep the car keys loaded in memory. I almost had an accident as I didn't know how to use the wipers, they are always on auto which the car decided to turn off.
According to Tesla, the battery should be covered for the 4 year warranty, but I'm still pretty ticked that there apparently is a major design flaw to lose every setting especially when the battery wasn't even removed.
What kind of bothers me even more than that though is that my options were drive in this morning, not last night because the computers apparently were down and they couldn't guarantee apparently that they could change a warranty battery without the computers being up. I can't use my car because their computers are down?? Seriously? The other option was mobile service could come Monday. Since I've owned this car, mobile service is always after going into the place so that is a bit frustrating. Last and the most ridiculous of all was I talked to roadside and they said they could tow me into the service center. AAA can change a car battery, but Tesla roadside cannot? Towing the car in I'm sure is a lot cheaper, not to mention the potential damage that can happen.
Car was at like 85% so its not like I let the main battery run down. It was extremely frustrating to have to redo each and every setting. The car has less than 15000 miles and 15 months old. I'm guessing every 15 months I'm going to be redoing every single setting? I can't understand how a car with 2 batteries can manage to lose every single setting including the name of the car, yet it could manage to keep the car keys loaded in memory. I almost had an accident as I didn't know how to use the wipers, they are always on auto which the car decided to turn off.
According to Tesla, the battery should be covered for the 4 year warranty, but I'm still pretty ticked that there apparently is a major design flaw to lose every setting especially when the battery wasn't even removed.
What kind of bothers me even more than that though is that my options were drive in this morning, not last night because the computers apparently were down and they couldn't guarantee apparently that they could change a warranty battery without the computers being up. I can't use my car because their computers are down?? Seriously? The other option was mobile service could come Monday. Since I've owned this car, mobile service is always after going into the place so that is a bit frustrating. Last and the most ridiculous of all was I talked to roadside and they said they could tow me into the service center. AAA can change a car battery, but Tesla roadside cannot? Towing the car in I'm sure is a lot cheaper, not to mention the potential damage that can happen.