3rd new Tesla I’ve owned, relatively minor problems with my 3 until today when without a SINGLE warning my 12v is apparently dead? Car will not turn on for about 30 minutes, finally got it on, drove it forward 5 feet and tried to roll the window back up... bad call. Window is now stuck down and my car is now refusing to budge from the front of my driveway, it’s blocking 2 other cars so I can’t actually leave my house except on foot.
I sent an emergency roadside assistance message to tsla and explained that I could not get out, have 2 kids and all of our cars are stuck behind my model 3. They suggested I wait 12 days for roadside assistance... AWESOME... or that since my car is out of warranty I could Pay and have it flat bedded 40 miles away to the service center and they could sneak me in early October??
I drive a ton and I’m out of warranty (which I’m fine with) but this is a November 2018 build model 3 with 79k miles on it (non Uber/taxi) and I received ZERO WARNINGS about the battery. The person mentioned they had an issue and were diligently working on trying to give people a “heads up” about the bad or low battery. I know maintenance will always be needed on vehicles and am super happy to do it but no warning and now I’m stuck??
i have been a huge supporter, Im long tsla and I love what they’re doing to the auto world but service like this is just so so so bad it’s not even funny. Maybe my issue is that I owned a 2013 model s and when I had a problem someone would drive to my house and fix it like that minute.... those days are LONG GONE. This just surprised me tho since I could easily been stuck in a spot and have an issue.
I sent an emergency roadside assistance message to tsla and explained that I could not get out, have 2 kids and all of our cars are stuck behind my model 3. They suggested I wait 12 days for roadside assistance... AWESOME... or that since my car is out of warranty I could Pay and have it flat bedded 40 miles away to the service center and they could sneak me in early October??
I drive a ton and I’m out of warranty (which I’m fine with) but this is a November 2018 build model 3 with 79k miles on it (non Uber/taxi) and I received ZERO WARNINGS about the battery. The person mentioned they had an issue and were diligently working on trying to give people a “heads up” about the bad or low battery. I know maintenance will always be needed on vehicles and am super happy to do it but no warning and now I’m stuck??
i have been a huge supporter, Im long tsla and I love what they’re doing to the auto world but service like this is just so so so bad it’s not even funny. Maybe my issue is that I owned a 2013 model s and when I had a problem someone would drive to my house and fix it like that minute.... those days are LONG GONE. This just surprised me tho since I could easily been stuck in a spot and have an issue.