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12V Battery shortage??

Discussion in 'Canada' started by agloutney, Jan 17, 2017.

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  1. agloutney

    agloutney Member

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    So I get back to my car in the airport parking lot on January 1st to find a message about my 12V battery being low and to call service. Ok I was expecting that as it's my original battery and lasted two years which I understand is well above average. Drive home and call service the next day, get an appointment in just over a week. So far so good. Fast forward a bit and I get a call from service to the effect they just ran out of 12V batteries so we reschedule to today. Well they called again last night to advise they still don't have a 12V and they are on backorder from California. They (Montreal) still don't know when to expect the batteries and they can't borrow one from Toronto either because they're all out too. Now I'm starting to get nervous as it's going on three weeks with a low 12V in the dead of winter and I have to leave my car unplugged at work for several days at a time. Am I one cold snap away from a dead car? And suppose I do get back to a dead car, is there any way to unlock the doors? I might want to pry off the nosecone to access the battery terminals but if my cables are in the trunk, they wont be of much use. Anyone done this before?
     
  2. Andyw2100

    Andyw2100 Supporting Member

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    I'm not certain of this, but I think some of your concern about weak 12V batteries may not be applicable here, since the Tesla 12V is constantly charged from the main traction pack. So, for example, the issue with leaving it in the cold may be better in your case than in the case of a weak traditional 12V battery left in an ICE vehicle. I may be mistaken about this, so definitely hope for better answers from others.
     
  3. dasRad

    dasRad Member

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    Well, I'm waiting on a replacement 12V battery, as are others in the interior of BC, and the story out of Vancouver is that the technicians are too concerned about road conditions to drive over the Coq.

    So much for paying upfront for Ranger service.
     
  4. Knightowl

    Knightowl Whovian

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    This is an issue in the USA also it seems, my Denver CO service center does not have a replacement for me and no eta, they said they would let me know once one is available.
     
  5. kr200

    kr200 Member

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    Just had mine replaced on Mon. due to a total failure. The car was totally dead in my garage in the morning. I had to jumper the car to get it to Mississagua SC. I guess I must have got one of the last ones. They replaced it on warrantee.
     
  6. Dakkor

    Dakkor Member

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    I'm having a 12V need service replace battery message since december 31. My appointment have been pushed 2 times now and i'm now scheduled in Febuary... I work for a autopart supplier and yes, lot of batteries are B/O right now.
     
    • Informative x 1
  7. Hugh Mannity

    Hugh Mannity Mediocre Member

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    Dumb question but isn't the 12V battery the average run of the mill lead/acid battery you can get from anywhere? I guess not
     
  8. agloutney

    agloutney Member

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    I don't think there's a drop in replacement available yet. The connectors are different and it has to be a very specific size. im sure there will be a good after market option at some point though.
     
  9. fsch

    fsch Member

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    Hi guys, I have this "12V battery needs service" message on my out-of-warranty MS. I've seen in this thread that the battery costs about 125$ and the replacement at Tesla is 400$ including labor, but that's probably in USD. Do you know the price for that job here in Canada?

    Since I already repaired a couple of things on the car (such as microswitches on door handles, for 2.18$ + 3h of my time instead of paying Tesla 1300$), I'm willing to try to replace the 12V battery myself, but there is a small probability that the problem doesn't come from the battery, rather from the circuit, so I would have purchased the battery for nothing. I'm pondering my options.
     
  10. rypalmer

    rypalmer Member

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    As of August 2017:
    Battery: $206
    Labour: $225
    Tax: $56.03
    Total: $487.03
     
    • Informative x 2
  11. mrElbe

    mrElbe Active Member

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    Ouch. That labour cost is due to the deep in the bowels battery location for early rear motor only vehicles.
     
  12. rypalmer

    rypalmer Member

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    Quite the opposite. My car is a refreshed model. Note: I was under warranty and they ended up refunding me all charges.
     
  13. iKhalid

    iKhalid Member

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    Ummm... Mine is in its 4th year (just hit 100k km) with the original 12v battery.
     
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  14. N4PowerE3

    N4PowerE3 New Member

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  15. rypalmer

    rypalmer Member

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    The real question is: can they be charged below zero celsius without destroying them?
     
  16. wayner

    wayner Active Member

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    Sorry if this is a bit OT, but why do we even need 12V batteries in a Tesla?

    Couldn't they just tap into a portion of the main battery bank?
     
    • Informative x 1
  17. iKhalid

    iKhalid Member

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    A battery can either be charging or discharging. So you always need a buffer in between both states.
     
  18. rypalmer

    rypalmer Member

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    The main pack's relay doesn't close unless 12v is applied to its coil. Where would this 12v come from? Also, the main pack will isolate itself under many conditions: low state of charge, collision, emergency disconnect cable severed, main fuse blown, etc. With no 12v battery, the car would go completely dead and lose its ability to do things like operate the door latches or run hazard lights.
     
    • Informative x 1
    • Like x 1
  19. TexasEV

    TexasEV Well-Known Member

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    No.
     
  20. fsch

    fsch Member

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    Montreal, QC
    #20 fsch, Feb 1, 2018
    Last edited: Feb 1, 2018
    Went to Tesla Ferrier in Montréal today and it costed "only":
    Battery: 190$
    Labour: 56$
    Tax: 36.84$
    Total 282.84$

    So that's 200$ less! And for 56$ in labor, not worth doing it myself...
     

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