Sounds like yours got missed in prep as well. Did you ever ask or did you just install? I was told by a Tesla rep shortly after pickup that all new Model Ys were going to have both front flaps and rear PPF installed 🤷♂️
I took delivery of my ‘22 MSM MYP a week ago in VA and had none of those installed. I was told it’s state specific and VA doesn’t get factory mud flaps or PPF installed.
Needless to say I’m getting them this week (PPF full front, 4 doors) and 4 mud flaps.
For the original poster, I feel your pain, I would keep complaining to see if they’ll do anything.
On my old ‘11 BMW X5d it has metallic gray paint which had the BMW “metallic” paint fee ($2K) which has stayed pretty good, an occasional nick. I had PPF Installed on it and it has held up well.
Lately I’ve been getting PPF on every new car when I buy (but never on a Lease).
Paint chips on the front is too easy to pick up these days, especially if the car is fast.