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2 years free supercharging incentive

We bought our model 3 at the end of September 2019 and were told we would receive the end of 3rd quarter promotion of 2 years fee supercharging we were also told that we would get in addition to 2 years supercharging, 1000 referral miles. Tesla’s app states our free Supercharger miles are up at the end of June. I have written Tesla over 2 weeks ago, received an email that they would get back to me and have not heard from them.
Anyone else here by their model 3 in September? Did you get the 2 free years of supercharging? Any suggestion on who I could ask for help with this?
 

electrongeek

Metrology Fanboy
Nov 1, 2019
69
75
Maine
Anyone else here by their model 3 in September? Did you get the 2 free years of supercharging? Any suggestion on who I could ask for help with this?

I got it after multiple calls to delivery center and also to sales assistant. When I look at the Loot Box on the app, all I see is the remaining free supercharging miles I received from using a referral code. That expires at the end of June, but the miles haven't decremented since the 2 year free perk was activated. If I go online to manage my M3, it does show free supercharging until Oct 31 2021.
 

toolman335

Member
Oct 3, 2019
864
698
Rochester
I bought mine in September as well. On that day they told me I had 1,000 free miles.
A few months later I logged into my tesla account on my laptop to see what it was showing for a miles balance.
Much to my surprise, it said I have unlimited supercharging until October 6, 2021. I have no idea how I got 25 months of free supercharging. I never contacted Tesla.
I have heard of many September buyers experiencing something similar to this, but every story seems slightly different.
 

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