Hi there,
Got a really nice surprise this week - found out our 2012 Model S has an ESA through 2023. Not 100% sure how/why, but I think it ESA purchased by the original owner, car traded in, sold again as CPO (we bought it PP from this owner) and once CPO ended it kicked in.
*** My Question: In searching and reading about the ESA's, it seems they evolved over time and have different terms. Some included towing, some didn't, some were $200 deductible per visit, some per individual item fixed.
1) How would I get a copy of the exact contract terms our ESA is under? It seems impossible to get anyone live on the phone at Tesla anymore.
2) Can anyone confirm what terms a 201 would be under?
3) Anyone know if we will be charge d$200 per item fixed or can we gang multiple small things together and pay $200 per visit?
Thank you.
Got a really nice surprise this week - found out our 2012 Model S has an ESA through 2023. Not 100% sure how/why, but I think it ESA purchased by the original owner, car traded in, sold again as CPO (we bought it PP from this owner) and once CPO ended it kicked in.
*** My Question: In searching and reading about the ESA's, it seems they evolved over time and have different terms. Some included towing, some didn't, some were $200 deductible per visit, some per individual item fixed.
1) How would I get a copy of the exact contract terms our ESA is under? It seems impossible to get anyone live on the phone at Tesla anymore.
2) Can anyone confirm what terms a 201 would be under?
3) Anyone know if we will be charge d$200 per item fixed or can we gang multiple small things together and pay $200 per visit?
Thank you.