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2013 MS60 Driver Dash/Instrument Cluster Random Reboots
- Thread starter brillantesg
- Start date
Do you only have this appointment to have new software pushed onto the car? If so, you can talk to them and have them put in a service ticket to have the new software pushed to your car within a few hours and you can save yourself the trip in. Of course, this all only helps if they have new software with a fix ready...
Ok, I rechecked last night while driving at highway speeds, all car external functions continue to operate normally when either the IC or CID are rebooted. This included headlights, turn signals, hazards, and even Autopilot (though you get a nice warning on the CID when the IC is rebooted but it continues to work fine). -- Peter
Ok, I rechecked last night while driving at highway speeds, all car external functions continue to operate normally when either the IC or CID are rebooted. This included headlights, turn signals, hazards, and even Autopilot (though you get a nice warning on the CID when the IC is rebooted but it continues to work fine). -- Peter
Last Friday tesla told me they would send a ranger and that the ranger would call me in the next 48 hrs... still no call today.
I'll wait until tomorrow and then call back
... would be nice to have some kind of acknowledgment from Tesla
I'll wait until tomorrow and then call back
... would be nice to have some kind of acknowledgment from Tesla
Per Tesla service, the IC rebooting is a known software issue that will be resolved in a forthcoming bug release. Stand by...
I hope this is true because the SC told me the fix is to replace the instrument panel for $1400.
Don't believe it. And if it turns out to be true, which I seriously doubt, Tesla needs to replace the IC at their cost (even if out of warranty) because their software update damaged your vehicle. Furthermore, this potential damage to your vehicle was not disclosed to you prior to updating the vehicle. Point them to this thread so they can see how many other people are affected.
dgpcolorado
high altitude member
With so many of us reporting the problem at the same time, all as a result of the latest firmware update, how could it not be a bug to be fixed? I don't doubt that an IC replacement is expensive but that isn't the problem if your rebooting symptoms match those of others. That collective experience is a major benefit of hanging out at TMC. ☺
ken830
Model S 85, Model 3 Performance, Model X LongRange
I just wanted to add that I have only just started to experience this issue. It happened 2 times on my way home. I was not using navigation when this happened either. I’m currently on 28.5 if the update does fix it, I hope tesla can push that to us that are experiencing this bug instead of having to wait.
Hank42
Legacy Supporter
gnxs
Member
I was told the same thing. Waiting patiently.
At first they were talking about a $1410 replacement for the cluster, but called back to advise it was a software issue that would be addressed in the next release. My car is a 2013 P85.
2018.32.2 does NOT fix the issue. I had constant reboots after installing this update. It doesn't look like us classic owners are getting much love from Tesla. Moving forward, I'm going to ask Tesla NOT to update my firmware at the service center. Everything worked fine before they screwed things up with an update at my last appointment. I'm sick and tired of Tesla's crap software quality.
dgpcolorado
high altitude member
Now that you mention it, is this just a problem for classics? I assumed it was happening to the entire fleet.This drove me bonkers on the weekend on my Sig P85. Glad to hear it's a just software glitch. Maybe I'll pop by the Service Center to see if the car gets pushed the update over wifi.
Looks like Tesla's regression testing is ignoring us classic configs.
I was on nav much of the day yesterday (430 miles) but I am getting used to the bug — at least the IC rebooting is fairly rapid.