2014 model 6 60kw battery died at 125200

[keith4909]

So my battery has died at 125200. They are quoting 24k to repair. It’s to my understanding that the warranty coverage has been adjusted last year for this model 60k to be 8 years/150k the car was sold in 9/14 so I have a few months left. I haven’t been able to speak to my advisor yet. No direct communication other than app. Anyone have any useful input?

 

[ucmndd]

It’s to my understanding that the warranty coverage has been adjusted last year for this model 60k to be 8 years/150k

I don't believe that's the case. Warranty terms have changed several times over the years, but only for new sales moving forward - not retroactively.

The warranty terms in effect at the time the car was sold remain in effect.

$24k is insane for a 60kwh battery (it's insane for any battery but particularly galling for a 60). Are they offering to replace it with something larger?

 

[MP3Mike]

It’s to my understanding that the warranty coverage has been adjusted last year for this model 60k to be 8 years/150k the car was sold in 9/14 so I have a few months left.

No, that warranty only applied to new vehicles. They didn't retroactively change the warranty on any vehicles.

I think your vehicle came with an 8-year/125k mile warranty on the battery. (So if your car had more than 200 miles on it at original delivery you would likely still be under warranty.)

 

[keith4909]

So I spoke to the advisor and they are covering it under good will. Will take a few months but we have a model 3 loaner. Thank you Tesla.

 

[ucmndd]

That’s good. They’ve been really hard nosed about that lately.

 

[MP3Mike]

That’s good. They’ve been really hard nosed about that lately.

Yeah, but I haven't seen anyone that was out of warranty by under 200 miles at failure before...

It will be interesting to see what battery Tesla installs as a replacement. Do they have refurb 60 kWh batteries, or will they install a 70/75 kWh pack?

 

[keith4909]

The invoice shows a 60kw replacement but when they quoted the job without the goodwill gesture it was a 90kw. I’m fine with either. I’m just happy not to have to pay for it. Honestly I would have had it repaired outside of Tesla if they didn’t take care of it. I owned a rav4 ev and the packs in those where crap. Not to mention every other component. Charger failed, traction motor bearing failure, traction battery failure. All before 70k.

 

[Mr X]

So I spoke to the advisor and they are covering it under good will. Will take a few months but we have a model 3 loaner. Thank you Tesla.

How are you liking the Model 3 compared to your 2014 S?

 

[boilerbots]

You are very lucky if they replace the battery under warranty. I have a May 2013 and the battery just died and I got the dreaded $24k quote but I pushed them on my options for a refurbished battery and their parts department said those are $11k but none available right now. I think when you ask they only offer the quickest option. This just happened on Friday and I am waiting until Monday to go back to them as ask more questions.

I would like to find out what is the difference between a $20k vs the $10k battery. When I look in the parts catalog there are several options including some 90kw batteries. Are they suggesting that a brand new 90kw pack can but swapped in.