See the attached UI screenshot as well as Tesla's prepped ahead of time invoice.
So I got this ride Mid 2020 used with about 23-24k miles on it, now up to 31k miles. And I originally had the common system black screening problems every now and then or while I was driving and all screens went black, and they did the daughter board replacement for free for me free no further questions asked so that was a decent experience(and rightfully so as the highway safety group is going to force them to do this if they didn't start doing it free for folk).
Now I had this hit me pulling out of my garage one day and it persisted as I was driving out of my neighborhood and then decided it wasn't really safe to take out and to park it back in the garage.
I can say I have had brief occurrence of this kinda message pop up when I have been in reverse before, for instance reversing into a parking bay before I decide to super charge where the indicator will pop up and say my car may not restart, but then I park and plug in and then that indicator goes away quickly. Well this time the error persisted the whole time I drove out and to the entrance of my neighborhood and back. All the indicators, limited speed, regen breaking disabled etc. When I went to put my car in reverse to back it into the garage I initiated the pedal too in reverse and nothing happened for probably 2 seconds of the pedal down, then all of a sudden it lurched kicking in and started reversing for me but startled me a little bit, never had a delay from pedal pushed down to car reacting late....
Called tesla support, they walked me through restarting all the system panels, from central console power down and wait and restart, to pressing the buttons above the wheel to refresh the panel behind the wheel. As per tradition, these did not help me lol. Then they said these errors are "generic" and they don't necessarily know what it means. She did take a guess and said it may be battery related, but to not hold her to it cause she wasn't fully sure. Anyone here from the forums familiar with the error codes in my screenshot or had a similar experience?
They then scheduled me for mobile service at first to check and diagnose and potentially fix because I obviously don't want to drive this car up 2 hours to a service center when its like this. But then they today the next day they automatically converted my mobile service to a meet up in the Charlotte NC service center for Feb 10th. I had inquired on the phone if my car qualifies for the tow service of Tesla since its in this weird state and they said the towing is only if the car totally does not work and is undriveable. So I suppose let this forum post be proof that if I die on the highway trying to reach this service center that their cheap policy on towing requirements did me in heh. I think for folks far away from a center with their car under warranty in this condition they should honor helping out the customer for cars that cost 100k+ when originally purchased imo.
Oh and also charging me $175 for just taking a look into this issue seems a bit absurd, is that typical did others pay such for the inspection? I have had actual car REPAIRS with Ford etc. that were much cheaper than that. Guess that's what I get for buying a rich guy kind of car, guess I had high expectations for the longevity of the Tesla vs ICE but so far traditional auto wins in my mind, I had a Mustang for 10 years that maybe I did 4-5 various fixes to with components besides regular maintenance? This thing in less than a year has had two big problems for only being a car in the single digits of age.
Tesla's are fun to drive and cool when they work, but man is it such a pain when they don't.
So I got this ride Mid 2020 used with about 23-24k miles on it, now up to 31k miles. And I originally had the common system black screening problems every now and then or while I was driving and all screens went black, and they did the daughter board replacement for free for me free no further questions asked so that was a decent experience(and rightfully so as the highway safety group is going to force them to do this if they didn't start doing it free for folk).
Now I had this hit me pulling out of my garage one day and it persisted as I was driving out of my neighborhood and then decided it wasn't really safe to take out and to park it back in the garage.
I can say I have had brief occurrence of this kinda message pop up when I have been in reverse before, for instance reversing into a parking bay before I decide to super charge where the indicator will pop up and say my car may not restart, but then I park and plug in and then that indicator goes away quickly. Well this time the error persisted the whole time I drove out and to the entrance of my neighborhood and back. All the indicators, limited speed, regen breaking disabled etc. When I went to put my car in reverse to back it into the garage I initiated the pedal too in reverse and nothing happened for probably 2 seconds of the pedal down, then all of a sudden it lurched kicking in and started reversing for me but startled me a little bit, never had a delay from pedal pushed down to car reacting late....
Called tesla support, they walked me through restarting all the system panels, from central console power down and wait and restart, to pressing the buttons above the wheel to refresh the panel behind the wheel. As per tradition, these did not help me lol. Then they said these errors are "generic" and they don't necessarily know what it means. She did take a guess and said it may be battery related, but to not hold her to it cause she wasn't fully sure. Anyone here from the forums familiar with the error codes in my screenshot or had a similar experience?
They then scheduled me for mobile service at first to check and diagnose and potentially fix because I obviously don't want to drive this car up 2 hours to a service center when its like this. But then they today the next day they automatically converted my mobile service to a meet up in the Charlotte NC service center for Feb 10th. I had inquired on the phone if my car qualifies for the tow service of Tesla since its in this weird state and they said the towing is only if the car totally does not work and is undriveable. So I suppose let this forum post be proof that if I die on the highway trying to reach this service center that their cheap policy on towing requirements did me in heh. I think for folks far away from a center with their car under warranty in this condition they should honor helping out the customer for cars that cost 100k+ when originally purchased imo.
Oh and also charging me $175 for just taking a look into this issue seems a bit absurd, is that typical did others pay such for the inspection? I have had actual car REPAIRS with Ford etc. that were much cheaper than that. Guess that's what I get for buying a rich guy kind of car, guess I had high expectations for the longevity of the Tesla vs ICE but so far traditional auto wins in my mind, I had a Mustang for 10 years that maybe I did 4-5 various fixes to with components besides regular maintenance? This thing in less than a year has had two big problems for only being a car in the single digits of age.
Tesla's are fun to drive and cool when they work, but man is it such a pain when they don't.
