When I first got my model3, the tail light on the trunk had condensation in it and 26 days later it was full of water. So mobile service comes to replace the light and needs to remove that plastic interior trunk liner on the trunk lid. The technician removes 4 plastic push tabs since that’s all that was holding the liner to the lid when it left the factory. When he put it back on, he pulled out a tool box full of tabs..blues and whites…because there are suppose to be 8 or more to hold that liner to the lid. Possibly they half assed it when putting your liner back on?
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2017-2020 Model 3 recalled for trunk/rear camera issue
- Thread starter datoda
- Start date
It certainly seems like this is the case. The tech didn't replace my clips. I'll see what the service center says on Monday.
All repairs conducted by Tesla have a 1 year warranty (according to a mobile tech) so I'll just cite that if they give me any grief at the service center.
NoLtrBeater
Member
Last I checked service centers still don’t have parts for this fix, even after I received a nice letter from the federal highway safety board.
Hear Elon Musk making some snarky remarks about the NEW recall tonight. I had an intermittently blank rear camera about 2 months ago. I scheduled a service visit and they blew me off saying "parts, later". Let me tell you, it's not cool for Musk to be making snarky remarks about the NHTSA's focus on safety after my car now has 2 recalls and I have already been turned down for the first one. I scheduled another service appointment tonight. Let's see what they say. I live 8 miles from the Tesla factory that makes the Model 3 I find it quite unlikely there have zero, nil, nada camera cables anywhere within 1000 miles of my house because they are literally assembling new cars 8 miles away ...
Transformer
Do the math. Save the world. — Mark Leon
They recently accepted my service request for the rear camera recall. It might mean replacing the cable or adding a plastic brace to limit the cable's bending radius.
(They also accepted my request to fix a rattle. This should pan out now that I can hack it with a piece of foam in the corner of the windshield.)
The app's Service section now also says "CCS Adapter Retrofit >" -> "Appointments for the CCS Combo 1 Adapter retrofit are currently unavailable. Check back in early 2023 for availability." News to me.
(They also accepted my request to fix a rattle. This should pan out now that I can hack it with a piece of foam in the corner of the windshield.)
The app's Service section now also says "CCS Adapter Retrofit >" -> "Appointments for the CCS Combo 1 Adapter retrofit are currently unavailable. Check back in early 2023 for availability." News to me.
Transformer
Do the math. Save the world. — Mark Leon
Correction: I just noticed a message in the app that they don't have the parts yet for the recall. They are preparing to work on the rattle.
(@D Gillies , it's the Palo Alto service center.)
CharleyBC
Active Member
I just came searching this thread for exactly the same issue. Now every time I grab one of the handholds to pull the trunk lid down, it sort of pulls away from the metal. Maybe 1/4 inch of slop. It used to be really solid. Getting to Tesla from here is an all-day affair. Does anyone know how we can fix this ourselves?
I took mine off and put it back on. Just made sure the plastic clips were not bent in the wrong way so when I clipped it on everything was nice and tight. See on YouTube how to remove and replace it easily.
CharleyBC
Active Member
I just had Palo Alto fix ours Tuesday. Solid as a rock again. They said they used new clips.
For anyone who hasnt had the harness replaced yet (or only had the stress relief bandaid installed) and still with the rear view camera going out/black intermittently, flickering, cutting in and out on trunk open/close - with the camera off -
go into service mode and check for active alerts. You may just find this little gem that is otherwise not visible to the end user. Its a clear indication of the harness needing to go and the cause of your trouble.
Looks like a fairly involved install which requires removal of trim pieces that love to break, destroy clips and cause rattles.
go into service mode and check for active alerts. You may just find this little gem that is otherwise not visible to the end user. Its a clear indication of the harness needing to go and the cause of your trouble.
Looks like a fairly involved install which requires removal of trim pieces that love to break, destroy clips and cause rattles.
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CharleyBC
Active Member
Yep. When we got our 3 back after this service, the plastic inside trunk lid was loose and rattly. A second quick service visit fixed that. The replaced the clips that apparently were damaged in the original repair.
Transformer
Do the math. Save the world. — Mark Leon
Are people getting the recall done?
My service center said <6 weeks ago they still don't have the parts.
My service center said <6 weeks ago they still don't have the parts.
CharleyBC
Active Member
Yes. They did it without me even asking when I was in for something else.
My rear view camera is now almost always out... service menu notifications show the following two alerts reoccuring multiple times daily....
In a way I wish the harness could just ve repaired instead of replaced give how invesive replacement is.
In a way I wish the harness could just ve repaired instead of replaced give how invesive replacement is.
I just had mine in for other work and the recall wasn't done. I didn't even bother to ask as it isn't showing up in the app.
If you have access to a 3D printer I'll put in a plug again for the following:
2017-2020 Model 3 Trunk Cable Guide (Recall "Fixer")
Used four links and so far no scratches or binding. I'd rather not have the wire break and deal with both the lack of backup camera and the more invasive repair while Tesla fixes its supply issues. It's ridiculous that some people may have been unable to use the backup camera for 6 months or more.
Nothing like having a car where you question, "Do I really need to open the trunk?"
If you have access to a 3D printer I'll put in a plug again for the following:
2017-2020 Model 3 Trunk Cable Guide (Recall "Fixer")
Used four links and so far no scratches or binding. I'd rather not have the wire break and deal with both the lack of backup camera and the more invasive repair while Tesla fixes its supply issues. It's ridiculous that some people may have been unable to use the backup camera for 6 months or more.
Nothing like having a car where you question, "Do I really need to open the trunk?"
Glamisduner
Active Member
Just logged in to see if anyone has gotten the recall yet. My App still says waiting for an appointment at this time for my 2018. Is there something in the meantime I should buy to reduce failure?
CharleyBC
Active Member
Yes, when the car was in for other service about two months ago.
