Hi folks - took possession of a 2017 X 100 D just yesterday! It has the 2" hitch receiver on it but discovered after that there is no tow mode in the software. How do i know for certain that the right "trailer" hardware is properly installed vs. just some accessory hitch for bikes/skiis. Previous owner said he had it installed by SC just last year but never needed to tow so he didn't really have much detail (he used it for bikes). He recalled paying 1600 for upgrade but wasn't sure - below are a couple pics of the bar part i see underneath. Is this the full 5000 lb trailer hardware? he also has the wiring hardness that came with it and the little square kit.
Assume the SC may have just forgotten to enable the Software?
Assume the SC may have just forgotten to enable the Software?