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2018 M3 no dash cam icon, format button inactive

saflak

New Member
Aug 23, 2021
1
0
84015
If this has already been addressed in another thread, please point me to it. My issue is that Tesla Support had me reboot the car using the two steering wheel buttons then had me do a power off. This brought up the dash cam icon and I was able to format my SD 128g high speed which worked for a little while then turned off. I cannot get it to come back up. I have tried rebooting and power off several times, nothing. So, I have a formatted disk but does not matter if it is plugged in or not, dash cam icon does not appear next to sentry mode icon. Suggestions?
 

Andy7

Member
Dec 16, 2019
85
42
NJ
Could the SSD not be formatted correctly after those maneuvers? (Cosmic rays strike from time to time!) Can you attach it to a computer to see if it is recognized and usable? Good luck.
 

jjrandorin

Moderator, Model 3, Tesla Energy Forums
Nov 28, 2018
10,744
12,444
Riverside Co. CA
If this has already been addressed in another thread, please point me to it. My issue is that Tesla Support had me reboot the car using the two steering wheel buttons then had me do a power off. This brought up the dash cam icon and I was able to format my SD 128g high speed which worked for a little while then turned off. I cannot get it to come back up. I have tried rebooting and power off several times, nothing. So, I have a formatted disk but does not matter if it is plugged in or not, dash cam icon does not appear next to sentry mode icon. Suggestions?

There actually are a few threads with people having various issues with drives and dashcam, but I havent read through all of them to see if there is any common thread for resolution.

Sometimes drives go bad, so I would first suggest you take the drive out of your car, connect it to a computer, then format it there (using exFAT, not NTFS or apple file formats).

Once its in ExFat, see if you can put it back in the car and then re format it again. Alternatively, you could format it as exFAT and put the teslacam folder on it yourself, then try.
 
  • Informative
Reactions: Andy7

jjrandorin

Moderator, Model 3, Tesla Energy Forums
Nov 28, 2018
10,744
12,444
Riverside Co. CA
FAT32 works too.

yeah it does, but in order to format a drive > 32GB as fat32, you have to jump through a couple more hoops if you are a windows user vs mac. It used to be that ONLY fat32 worked, so you had no choice but to jump through those hoops. Now that exFat works (and I believe is what a model 3 will format the drive into if formatted in the car), I generally recommend people use exFat.
 

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