2019/20 Orders and Deliveries [closed]

[twlr]

My (potentially optimistic) guess is that Tesla are still contacting all those who have matches with cars on the RCC ANTWERP. It looks like when you get the text you need to phone up to arrange collection. If Tesla spread out the sending of the texts over the 3-4 week period it takes for the cars to go from San Francisco to the UK then they won't overwhelm their call centres. There's no motivation for them to contact everyone sooner.

If there's over 3,000 cars on the ship, say 1,500 are coming to the UK, they'd need to send around 100 texts a day for 3 weeks to cover all owners, and hence receive 100 calls a day to arrange collection, on top of all the other calls they receive.

 

[Morriscoombes]

Sorry if this is a dumb question........how do you search inventory for potential match to your order?

On available inventory,

However it changes quickly, and most of the stuff on there is unallocated stuff on one of the future boats. It's not all available faster. I asked to swap to same spec car diff colour which was showing as available yesterday, but they said it might even be on Boat 3 so don't change.

 

[Morriscoombes]

My (potentially optimistic) guess is that Tesla are still contacting all those who have matches with cars on the RCC ANTWERP. It looks like when you get the text you need to phone up to arrange collection. If Tesla spread out the sending of the texts over the 3-4 week period it takes for the cars to go from San Francisco to the UK then they won't overwhelm their call centres. There's no motivation for them to contact everyone sooner.

If there's over 3,000 cars on the ship, say 1,500 are coming to the UK, they'd need to send around 100 texts a day for 3 weeks to cover all owners, and hence receive 100 calls a day to arrange collection, on top of all the other calls they receive.

Sales team yesterday said if you hadn't heard already then your car isn't on the ANTWERP. I am not sure I believe it totally though.

 

[twlr]

Sales team yesterday said if you hadn't heard already then your car isn't on the ANTWERP. I am not sure I believe it totally though.

Based on @OrangeMikey's post earlier today I'm not sure I (want to) believe it either

 

[Sugei]

Have you had a text saying a car has been allocated?

Nope nothing yet

 

[Morriscoombes]

Based on @OrangeMikey's post earlier today I'm not sure I (want to) believe it either

Yeah - they didn't sound like they had a clue tbh.

 

[WheresMyCar]

On available inventory,

However it changes quickly, and most of the stuff on there is unallocated stuff on one of the future boats. It's not all available faster. I asked to swap to same spec car diff colour which was showing as available yesterday, but they said it might even be on Boat 3 so don't change.

Thanks. Do you mean on the Tesla website? Currently only showing SR+ models.

 

[bajabugsteve]

Sales team yesterday said if you hadn't heard already then your car isn't on the ANTWERP. I am not sure I believe it totally though.

Nor do I. Mine (white SR+, aero wheels) is a lease through Tusker, and I haven't had any texts/emails from Tesla yet. When I rang Tesla I was told the VIN and given a delivery date of 20th November.

 

[Morriscoombes]

Nor do I. Mine (white SR+, aero wheels) is a lease through Tusker, and I haven't had any texts/emails from Tesla yet. When I rang Tesla I was told the VIN and given a delivery date of 20th November.

That's a bit different as 3rd party lease co adds a complication. Anyway, they say something different each time I call about something.

 

[bajabugsteve]

That's a bit different as 3rd party lease co adds a complication. Anyway, they say something different each time I call about something.

Appreciate that, but if you take what they say literally then you would expect no car.

 

[vinf_net]

RCC Antwerp currently in the Panama Canal from this site

 

[AKnew786]

My (potentially optimistic) guess is that Tesla are still contacting all those who have matches with cars on the RCC ANTWERP. It looks like when you get the text you need to phone up to arrange collection. If Tesla spread out the sending of the texts over the 3-4 week period it takes for the cars to go from San Francisco to the UK then they won't overwhelm their call centres. There's no motivation for them to contact everyone sooner.

If there's over 3,000 cars on the ship, say 1,500 are coming to the UK, they'd need to send around 100 texts a day for 3 weeks to cover all owners, and hence receive 100 calls a day to arrange collection, on top of all the other calls they receive.

Totally agree with this

 

[bajabugsteve]

I've just had my text...

 

[AKnew786]

I've just had my text...

When did you order?

 

[OrangeMikey]

What’s your order date and interior colour?

The standard black one, and order was on 8th October. No tow bar, the standard 18" wheels

 

[OrangeMikey]

My (potentially optimistic) guess is that Tesla are still contacting all those who have matches with cars on the RCC ANTWERP. It looks like when you get the text you need to phone up to arrange collection. If Tesla spread out the sending of the texts over the 3-4 week period it takes for the cars to go from San Francisco to the UK then they won't overwhelm their call centres. There's no motivation for them to contact everyone sooner.

If there's over 3,000 cars on the ship, say 1,500 are coming to the UK, they'd need to send around 100 texts a day for 3 weeks to cover all owners, and hence receive 100 calls a day to arrange collection, on top of all the other calls they receive.

If you're happy with the suggestion it's a text back, it's only if you need move it you have to call.

 

[varavo]

Sharing my experience so far (in Denmark): Ordered a blue Performance (black interior) on Sept. 28th. On Oct 16th got a notification that the order was updated to the 2021 version. Since then - nothing, no VIN, no delivery estimate.

On Oct 26th exact same configuration as mine appears as "In stock" but not "In transit", so I call them up and get to hear (and also got an email) that these cars are still "pre-production" (how is that then "in stock" is beyond my comprehension) and will not be delivered before my order anyway. In the meantime this and all other Performance configurations have disappeared from the "stock".

At the same time, if I go and order a LR or Performance right now the estimated delivery still shows up as December (for the SR+ the estimated delivery is now February). If that estimate is at all realistic, this means that they still can process an order, manufacture a car and get it over to Denmark before the end of the year? Or do they rely on produced unassigned vehicles? No idea

So ... waiting for the ships to move as everyone else

 

[Irata]

My (potentially optimistic) guess is that Tesla are still contacting all those who have matches with cars on the RCC ANTWERP. It looks like when you get the text you need to phone up to arrange collection. If Tesla spread out the sending of the texts over the 3-4 week period it takes for the cars to go from San Francisco to the UK then they won't overwhelm their call centres. There's no motivation for them to contact everyone sooner.

If there's over 3,000 cars on the ship, say 1,500 are coming to the UK, they'd need to send around 100 texts a day for 3 weeks to cover all owners, and hence receive 100 calls a day to arrange collection, on top of all the other calls they receive.

My text to arrange collection gave a web link to book the delivery appointment, not a phone call. The online appointment calendar didn't give me many options (a few timeslots over two days), so if none had been suitable I would have phoned.

However... I do think they will be staggering the text messages anyway, as people are receiving them over many days as it is. Plus surely others will get offered the timeslots I didn't choose.

I am trading a car in, so maybe that makes a difference. They probably want to get these booked in. Anyone who isn't might get a home delivery option? Especially with risks of any lockdown.

 

[Morriscoombes]

Mine is a direct delivery and I haven't heard anything.

 

[FabB]

Are all the M3 cars listed in the UK inventory are 2021 refresh models? All M3S+ have 267 WLTP. Some are in London rather than in transit.
Does it mean all the ones on the ship are refresh models?