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2020.40.9.2 - phantom window reporting/opening?

Doanster1

Active Member
Feb 14, 2018
1,027
558
Oregon
Lately, I’ve noticed that the app will incorrectly report that a window is “open” (not fully closed) when it really isn’t. Since this is a relatively new feature, I’m wondering if anyone else has seen this as well. Not sure if it’s the app itself (v3.10.9) or the f/w or combo of both.

More worrisome is that twice last weekend I came back out to the car and the front passenger window was open a few inches. It was a cold weekend so no, it wasn’t accidentally rolled down twice and forgotten about, so just polling here.
 

serendipitous

Member
Sep 10, 2019
388
566
Maryland, USA
Just recalibrate your window limit switch. Pull the switch to put them up all the way, release, and then pull and hold for 5-10 seconds. Do each window individually. You can do the same for the bottom of travel as well.
 

azred

Active Member
Apr 12, 2016
1,903
2,203
Chandler, AZ
Lately, I’ve noticed that the app will incorrectly report that a window is “open” (not fully closed) when it really isn’t. Since this is a relatively new feature, I’m wondering if anyone else has seen this as well. Not sure if it’s the app itself (v3.10.9) or the f/w or combo of both.

More worrisome is that twice last weekend I came back out to the car and the front passenger window was open a few inches. It was a cold weekend so no, it wasn’t accidentally rolled down twice and forgotten about, so just polling here.
I had this issue a couple updates ago. SC said it was a known firmware issue. But haven’t noticed it lately. It may be the somewhat old firmware you are on. Haven’t you received an update notice?
 

DerbyDave

Active Member
Jul 2, 2020
1,048
608
Kentucky
I had this issue with the software upgrade, and recalibrated the windows per Serenditpitous instruction to fix the issue. Also, I put the window down and back up and the app then showed all closed before recalibration, but the recalibration is something that is good to do occassionally.
 

Doanster1

Active Member
Feb 14, 2018
1,027
558
Oregon
I had this issue a couple updates ago. SC said it was a known firmware issue. But haven’t noticed it lately. It may be the somewhat old firmware you are on. Haven’t you received an update notice?
MCU1 car so this is the latest I’ve gotten (which is really only three weeks old prob for me). Will recalibrate all windows and see if that helps.
 

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