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2021 Model 3 and Model Y Heating issue

Discussion in 'Canada' started by BJCanadaMax, Jan 1, 2021.

  1. BJCanadaMax

    BJCanadaMax Member

    Joined:
    Dec 28, 2020
    Messages:
    31
    Location:
    Canada
    Been reading about 2021 Model 3 and Model Y heating issues. News report mentioning overwhelming number of cars being fixed now leading to long turn around time. Anyone in Toronto having issues with their 2021 Model 3 or Y. Suspects is with the Heat pump.
     
  2. hingisfan

    hingisfan hingisfan_Mark_V

    Joined:
    Oct 19, 2013
    Messages:
    1,251
    Location:
    Kingston, Ontario
    If they only have a heat pump it won't be enough to heat up a car parked outside at - 30C......this would be an epic oversight by tesla
     
    • Like x 1
  3. Mark13

    Mark13 New Member

    Joined:
    Jan 1, 2021
    Messages:
    2
    Location:
    Montreal
    Picked up my M3 on December 14th and heat stopped working on December 22nd. The car has been in service since then with an ETA now of January 8th but I feel like it may be longer.
     
  4. Uncle Paul

    Uncle Paul Well-Known Member

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    Messages:
    6,105
    Location:
    Canyon Lake,CA
    In ultra cold temps, Tesla has suplemental heat systems to augment the heat pump. Probably going to need to rework some things to get it working better.
     
    • Funny x 1
  5. Tesly2000

    Tesly2000 New Member

    Joined:
    Jan 4, 2021
    Messages:
    1
    Location:
    Toronto
    Took delivery of our 2021 Model 3 SR+ on December 22, 2020 and 1 week later lost heat, "Climate keeper unavailable due to system fault". It's been on SC since then and waiting for parts.
     

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  6. mesch

    mesch New Member

    Joined:
    Nov 11, 2020
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    Location:
    Jopln
  7. richyrich

    richyrich Member

    Joined:
    Apr 13, 2018
    Messages:
    759
    Location:
    Ottawa
    Model Y (heat pump) in Ottawa. No issues. Haven't seen -30 yet but it gets plenty hot very quickly. I'm pretty sure there's a resistive heater as well as a heat pump, don't think the latter would be enough on it's own at the extreme lows.
     
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  8. mesch

    mesch New Member

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    Location:
    Jopln
    Thanks
     
    • Like x 1
  9. Vawlkus

    Vawlkus Active Member

    Joined:
    Feb 28, 2017
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    1,514
    Location:
    Halifax
    Wonder what kind of numbers we’re looking at for this. Might just be a bad batch, but without numbers it’s hard to accurately theorize.
     
  10. mongo

    mongo Well-Known Member

    Joined:
    May 3, 2017
    Messages:
    12,857
    Location:
    Michigan
    The compressor can run in an inefficient drive mode which adds heat via electrical losses (like the drive units heating the pack).
    There are also two low power heaters in the cabin duct system (for passenger/ driver temp offset).
     
  11. YEG EV

    YEG EV Member

    Joined:
    Aug 19, 2020
    Messages:
    58
    Location:
    Edmonton
    2021 Model Y in Edmonton, no issue yet with the HVAC system, though I don't think that we have gotten below -15c yet this winter. Will have to see how it handles the colder temperatures when they show up.
     
  12. Cybr.Myk

    Cybr.Myk Member

    Joined:
    Aug 30, 2020
    Messages:
    126
    Location:
    Saskatoon
    Early 2021 and have had it for almost 3 weeks...heat still working good in SK (It’s unseasonably mild out though)
     
  13. Yody

    Yody Member

    Joined:
    Jan 11, 2021
    Messages:
    7
    Location:
    Chalk River, Ontario, Canada
    I picked up my SR+ on Dec. 22nd in Toronto and have had no issues so far. Fingers crossed that it won't happen, but again, it's been super mild here too.
     
  14. Space_CowBoy

    Space_CowBoy Member

    Joined:
    Nov 30, 2020
    Messages:
    38
    Location:
    Montreal
    Same here, no issues as of yet. But the temp in MTL has also been milder than usual. Plus we're on lockdown, so nowhere to go anyways!
     
  15. Sammy79

    Sammy79 New Member

    Joined:
    Jan 25, 2021
    Messages:
    1
    Location:
    Campbell River
    New Tesla Model 3 owner, owned for about 6 weeks, heat not working, just blowing cold air. I live in Vancouver so not really cold. I am phoning Tesla tomorrow, hopefully it’s a quick fix, anybody else with similar issues? Frustrating for a new car.
     
  16. YEG EV

    YEG EV Member

    Joined:
    Aug 19, 2020
    Messages:
    58
    Location:
    Edmonton
    update, heat still working fine on the Y even with the colder temperatures that showed up. Only thing that I have noticed is loud noises coming from the drunk area at times that I think are associated with the heat pump/octovalve, some of them are heard even driving down the highway at speed, I will be contacting service and see what they have to say.

    On a side note if your car lives outside and you use preheating to clear off your windshield don’t be surprised if your wipers freeze to the window, not fun to try to use your wipers and find them non operational.
     
  17. kellogg76

    kellogg76 Member

    Joined:
    Sep 2, 2016
    Messages:
    145
    Location:
    Hubbards
    I just got the exact same issue in a 2018 LR RWD, Tesla quoting me $1100 to repair but i'm not convinced it's not a software issue as the heater works fine if I pre-heat after the car has gone to deep sleep over night or parked for a few hours, but I get the error if I put the car into park.
     
  18. Biscuitman

    Biscuitman Member

    Joined:
    Oct 22, 2019
    Messages:
    292
    Location:
    Ottawa
    Put wipers in service mode, problem solved.
     
  19. Cybr.Myk

    Cybr.Myk Member

    Joined:
    Aug 30, 2020
    Messages:
    126
    Location:
    Saskatoon
    We had -48 degrees with the wind chill yesterday and my 3 handled it like a champ. Knock on wood!
     
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    • Love x 1
  20. EloquentSyntax

    EloquentSyntax New Member

    Joined:
    Feb 5, 2021
    Messages:
    3
    Location:
    Toronto
    Anyone know if Tesla has an official response to this yet? This is the only issue holding me back from purchasing a Model 3...
     

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