First off, I want to love my M3P.
This is my first Tesla, and I took delivery of it on 23 Dec. Upon delivery, there were a couple issues. Minor scratch/gouge on front bumper, spoiler wasn't stuck on well, and after getting home, realized there was some type of overspray on all of the glass surfaces. Additionally, there was a software update that downloaded but failed to install twice. After this, the option to update the software went away.
Scheduled service appointment, and they took care of all of it. Front bumper replaced, cleaned windshield, and rear spoiler was replaced or re-adhered to the trunk lid. Computer needed to be replaced, but they had to order the parts so had to schedule another appointment. Also received my homelink kit, so mobile service was available for both.
Mobile service arrived, but realized they had a 2020 M3 computer vs the 2021. Installed homelink but advised I'd have to bring it in for service to have the computer replaced.
The first warmer day, I washed the car for the first time. I also razor bladed the top glass surfaces because they did not do a good job removing the overspray from them. After drying the car, I realized the overspray was not only on the glass, but covering the entire car (including side glass). Included this in the next service request.
Next service visit, computer was successfully replaced and software updated as it should. Got another software update shortly after and everything installed/worked fine. They said the resolution for the paint was to have a full detail at a tesla approved detailing shop, which I had to schedule separately.
Detailing shop had to clay bar the car, which did extensive damage to the paint, requiring more paint work than originally thought. In the end, they got the paint as good as they could, but there was etching in the clearcoat that could not be repaired, leaving dull dots all over the car where the overspray previously was.
In addition, I've had numerous random reboots of the touchscreen while driving or just after getting in the car. I also had one instance where the passenger side camera was not recognized, which disabled autosteer for a while. The camera was not blocked, there was just a spinning circle on the camera display for a couple drives. Later that day, it started working again. Also, the tesla arcade games said waiting for update and would not update after connecting to wifi, thumbwheel reboot, etc. Another service appointment...
Discussed the paint and other problems. They pushed new firmware to clear up the arcade problems, and could not reproduce the other problems. Tech is escalating the paint problems and "once he comes to a resolution with my internal body repair on what the next steps would be if there is any, he will let me know."
I picked up the car on Tuesday 9 Feb. That afternoon, had another screen reboot. Today, the car was in the garage charging, and I opened the door. Screen would not come on and the heat was running. Haven't drove the car since Tuesday. I hit the brake and tried a scroll wheel reboot (nothing happened). Putting the car in gear worked, but the screen did not come on or respond in any way.
Sorry for the long post, but wanted to put everything out there before asking if this is "normal". Most everyone I've talked to has had zero problems with their model 3. I have every option on this car minus red paint and white interior, and feel that these problems are not normal.
Has anyone else had anything like this happen to them?
This is my first Tesla, and I took delivery of it on 23 Dec. Upon delivery, there were a couple issues. Minor scratch/gouge on front bumper, spoiler wasn't stuck on well, and after getting home, realized there was some type of overspray on all of the glass surfaces. Additionally, there was a software update that downloaded but failed to install twice. After this, the option to update the software went away.
Scheduled service appointment, and they took care of all of it. Front bumper replaced, cleaned windshield, and rear spoiler was replaced or re-adhered to the trunk lid. Computer needed to be replaced, but they had to order the parts so had to schedule another appointment. Also received my homelink kit, so mobile service was available for both.
Mobile service arrived, but realized they had a 2020 M3 computer vs the 2021. Installed homelink but advised I'd have to bring it in for service to have the computer replaced.
The first warmer day, I washed the car for the first time. I also razor bladed the top glass surfaces because they did not do a good job removing the overspray from them. After drying the car, I realized the overspray was not only on the glass, but covering the entire car (including side glass). Included this in the next service request.
Next service visit, computer was successfully replaced and software updated as it should. Got another software update shortly after and everything installed/worked fine. They said the resolution for the paint was to have a full detail at a tesla approved detailing shop, which I had to schedule separately.
Detailing shop had to clay bar the car, which did extensive damage to the paint, requiring more paint work than originally thought. In the end, they got the paint as good as they could, but there was etching in the clearcoat that could not be repaired, leaving dull dots all over the car where the overspray previously was.
In addition, I've had numerous random reboots of the touchscreen while driving or just after getting in the car. I also had one instance where the passenger side camera was not recognized, which disabled autosteer for a while. The camera was not blocked, there was just a spinning circle on the camera display for a couple drives. Later that day, it started working again. Also, the tesla arcade games said waiting for update and would not update after connecting to wifi, thumbwheel reboot, etc. Another service appointment...
Discussed the paint and other problems. They pushed new firmware to clear up the arcade problems, and could not reproduce the other problems. Tech is escalating the paint problems and "once he comes to a resolution with my internal body repair on what the next steps would be if there is any, he will let me know."
I picked up the car on Tuesday 9 Feb. That afternoon, had another screen reboot. Today, the car was in the garage charging, and I opened the door. Screen would not come on and the heat was running. Haven't drove the car since Tuesday. I hit the brake and tried a scroll wheel reboot (nothing happened). Putting the car in gear worked, but the screen did not come on or respond in any way.
Sorry for the long post, but wanted to put everything out there before asking if this is "normal". Most everyone I've talked to has had zero problems with their model 3. I have every option on this car minus red paint and white interior, and feel that these problems are not normal.
Has anyone else had anything like this happen to them?
