cwanja
Active Member
Not entirely. The person told me that if I wanted to swing by and grab the parcel shelf, I could. Or if I wanted to keep calling back (ahead of my service appointment) and if they have both pieces, I can just swing by. No need to wait for my appointment. So it sounds more like a first come, first serve basis.Thanks for the reply. My understanding (based upon ‘chatting’ with service via the mobile app) is that parts do arrive periodically at the SC, and are then given to whatever cars happen to be in for service at that time (based on need). It sounds like you are confirming that. My SC has not been willing to hold some of those parts for my car...
Maybe they will put some aside if you have an upcoming service appointment, but also maybe not.