My rear handle lights are very dim compared to front, is that normal? Also, the service center is very nonchalant that the center trim with the hazards button is all wonky. Some letters show, and some others don't ("They're all like that") lol. NO fix it dammit.
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2021+ Model S LR Delivery Tracking
- Thread starter baldwin
- Start date
At least they inform you instead of letting you find out later and reject it.
JakesterMcZap
Member
The same thing happened to me. They ran it too fast on or off or both, the transport at some point. I "noticed" the huge gashes on both sides of the front bumper upon my initial inspection. Went back in to find someone to verify the damage before I even opened a door.
But they were very good about it. They immediately took it into service and put it on a lift to see if any other panels were damaged. The one behind the bumper was also badly gouged. They made a appointment for me and got a new bumper cover and under panel.
All this work was done at the Tesla certified body shop for my area. Since it was strictly cosmetic, I assumed nothing would appear on its history.
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jacob@jyoungs.
Member
lmao if is were really just scratches I wouldn't gaf, just give me the car. There is a big difference between a little repainting and replacing the whole bumper. Which is it lol.
With the suspension on low, the bottom of the front lip will get scratched sooner or later. There are some dips on the streets around I live (for rain run off). Going over them at a speed faster than a crawl would hit that bottom. I just won't crawl under and look. Out of sight out of mind.
JakesterMcZap
Member
Here's what mine looked like.
Attachments
Oh man. So did you accept delivery first and then brought car back after the parts came in?
Weirdly, when I asked about that option they told me I can’t accept delivery yet because If it was fixed after I took delivery then it would show up on record? Does that even make sense…
JakesterMcZap
Member
I did accept delivery, the car was otherwise perfect.
Well I don't want to misspeak here. I'm in the States and you're in Canada. The rules and regulations could be very different. We seem to let everything go here.
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It would appear that, in Ontario anyway, damage only needs to be disclosed to the purchaser if it is over $3000. Without replacing the bumper I don’t think a fill and repaint would cost that. I touched a snow bank with my front bumper and scraped it, cost $250 to sand and repaint.
Thanks for this.
I just find the whole situation a bit fishy…maybe I’ll try to pop into the SC tomorrow and see what’s going on and see if I can take a look at the damage.
jacob@jyoungs.
Member
My EDD just moved up this morning from August 19-September 23 to.... August 8-August 27! Good sign!!! No VIN yet. 
No worries. I assume that the repair shop is busy that they could not have got it in early this week to keep the Thursday delivery timeline. Hopefully it will be an easy, satisfactory fix.
My delivery was scheduled for today at 530pm eastern at the Vaughan Centre in Toronto but just got a text an hr ago saying the cars not even there yet...
Unbelievable customer service
Unbelievable customer service
My delivery was scheduled for today at 530pm eastern at the Vaughan Centre in Toronto but just got a text an hr ago saying the cars not even there yet...
Unbelievable customer service
Wondering if your car was also one of the ones that were affected by the bumper damage. My SA finally called me and told me there were over 10+ cars that were damaged and they had ordered the bumpers and will replace it hopefully by the next week.
At least they let you know before you showed up. Instead of waiting til you got there and saying "Umm, well you see... we don't actually have your car here now."My delivery was scheduled for today at 530pm eastern at the Vaughan Centre in Toronto but just got a text an hr ago saying the cars not even there yet...
Unbelievable customer service
Seriously? 10+? The driver should get fired over that. Tesla takes the responsibility for the repairs of those 10+ vehicles when really it is the incompetence of the delivery driver causing the damage.
JakesterMcZap
Member
I asked them about being put on hold again. I've only been waiting 13 months now. I put the question to them like this, "what's going to keep you from putting it on hold another 13 months from now?"
I didn't get an answer. Can't imagine why.
I had already went through their entire process in December when they failed to deliver the old VIN I agreed to purchase. That hold was akin to spitting in a wound for me and I let them know it.
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