Did you get another automated text asking about early pickup? I want to call my SA but i feel like hes gotta be so sick of talking to me lol
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Did you get another automated text asking about early pickup? I want to call my SA but i feel like hes gotta be so sick of talking to me lol
I felt bad for constantly calling my SA.. but the way I see it.. I waited since Jan for my VIN, and after I get my car, they won't have to deal with me any more. Their fault for ghosting me anyways
I didn't get the automated text until after I called and got my earlier pick up date
nlam514
Member
You actually got to talk to your SA? My SA ghosted me ever since I placed the order. Didn’t reply to my emails or calls.
I actually found my SA useless.. I get most information through Live Chat. And if I do need to speak to an SA, I just call the Tesla number and choose option 3 for a random Sales person. They have all been more helpful than my actual SA... who ghosted me.
brianld
Member
Can someone explain which automated texts we can expect to receive? I don't have a VIN yet, so wanted to clarify. My SA said that I'd get a text when the car is done being built, but I don't know if that means that I'd have a VIN at same time??
tamon77
2021 Model 3 LR AWD - MSM with Black
Every time I go to live chat, they immediately just turn around and say "we have reached out to your SA, he will reach out tomorrow".
yeahthatguy
Member
Our SA has gone back and forth between being absent to super buddy-buddy. I think she thinks my wife is cute, we're supposed to "go party" one of these days... I think it helps we have a showroom 10mins from the house with a ton of local's manning the desk.
Rhogan4
Member
Just an update again, SA hasn't been communicating very much so I called my delivery store to see "if their is any other steps I need to complete", they lady on the phone was super nice and let me know there was nothing more I had to complete but she could forward me to the delivery department, spoke to the guy over there who stated my car was being delivered the 25th and scheduled my pick up appointment for the 27th at 1PM.
I feel terrible for the people that had to wait months for a vin or delivery date and mine will be picked up 15 days after placing the order, I guess its just right place at the right time with the right model. super excited though, cant wait!
stew18
Member
stew18
Member
Rhogan4
Member
Good call! Just decided f it and called my SA - apparently car should be here by tomorrow evening/wednesday morning. He has moved my delivery day upto 3/18 at 6 PM.
Totallynotmike
Member
AltitudeJunkie
Member
It's kind of hard to find. Click here: Tesla SSO - Sign In
login, You have to pick a "dummy" category like "vehicles and app features". Then it asks if that helped, you can click you need more help then a "chat with us" window will open. The couple times I have chatted, I asked a legit question about charging etc, then asked about sales/delivery. They were pretty nice about answering any questions you may have
It’s actually simpler to reach chat. Just visit the page where you custom order a car. Chat will pop up on that page automatically.
Did your lending agreement/MVPA disappear when your date changed? mine no longer shows on the tesla site.
Totallynotmike
Member
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