I made a mobile service appointment today about the radio favorites not working. Within two minutes of doing this Tesla called me. They said that a few people have complained. The guy initially said that Tesla removed this on purpose. I told him it's a bug. Nobody would remove something this simple on purpose. He said he will file a report and maybe next month it would be fixed. That is a bunch of bull. However I believe if enough people report it, it will get fixed. He said only 6 people have complained in New England. Nobody has complained in the south. That is an odd statistic. He said maybe people in the south don't listen to music. ( Bizarre that he said this ). If you have this issue please file a.mobile service request.