Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.

2022 M3LR won't connect to my phone hotspot

Premium Connectivity expired, so I want to use my android TCL 20 SE phone as a hotspot so I can access the music streaming. I set up the hotspot and when I touch the LTE bars on my Tesla screen it searches for WiFi connections and shows my phone hotspot. When I select it the car tries to connect and then gives a message saying "unable to obtain IP address. Check DHCP settings" To troubleshoot I had my wife try to connect her laptop to my phone's hotspot and it connected with no issues. Next, I set up a hotspot on my wife's Samsung Galaxy phone and the Tesla connected on first attempt. I checked with my phone carrier and it allows hotspots, as does my phone. I tried the double scroll wheel reboot on the car to no effect. Same with restarting my phone.

The only thing that was different between setting up the two phone hotspots was on my phone it asked me to name the hotspot, so I typed in TCLphone and then made up a password. When I set up the hotspot on my wife's phone it didn't ask for a name, just a password, which I made up a new one. When I attempted to use my phone's hotspot Tesla searched and found the hotspot and listed it by the name I gave it: TCLphone. When I used my wife's phone and Tesla searched for WiFi connections it found her phone under the name of the phone (the official name her model Samsung phone goes by). When I tried to go back into my phone settings to replicate the process used with her phone (not making up a name, rather letting Tesla do a search and list the official name of my phone) I couldn't find any way to remove the hotpot I set up under TCLphone. All I can do is erase the name, but if I don't type in a new name it just puts the TCLphone name back in place. I tried searching my phone to see if I could find some official listing for my phone so I could type it in manually, but when I tried that I still got the same error message. Anyone have any ideas on what is going on?

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.