2022 Model Y not powering on locked out

[surya09]

2022 Model Y not powering on and unable to use the key card or phone key any advice? Also how will the Tesla tech come home and repair the car? When i raised request they want to tow my car. Please help..

 

[Ken_Y]

Did you completely drain the battery to 0%? The car should still retain a % for minimal operations. Try to do a hard reboot and see if it will turn on (press two scroll wheels + brake for 5 seconds).

 

[Mike_TV]

Did you completely drain the battery to 0%? The car should still retain a % for minimal operations. Try to do a hard reboot and see if it will turn on (press two scroll wheels + brake for 5 seconds).

Can't do a hard reboot with the car locked. From their post it appears they can't open the car with the key card or mobile app. Probably need a bit more info from the OP but it could be a dead 12v battery and needs a jump.

 

[davewill]

Behind the cover for the tow hook in the front bumper, there are two wires that can be hooked to 12v to open the frunk. Once it is open, you have access to the 12v battery and can try to jumpstart the car, or reset everything by disconnecting it temporarily. By now, I would hope that most tow operators would be familiar with the procedure, especially ones that are sent out by Tesla's roadside assistance.

 

[zeevlad]

I assume this has the new 12v. Would be interesting to know if the new li-ion battery failed. Keep us updated

 

[240vPlug]

Sounds like a bad 12v battery. See the two minute mark of this video.

 

[merc65fd]

I assume this has the new 12v. Would be interesting to know if the new li-ion battery failed. Keep us updated

Did you get your car? you dropped off the face of the earth.

 

[surya09]

The 12 v battery is good and no problems however water seeped in through frunk and damaged a wire connecting to battery or sonething like that so they fixed it.

 

[zeevlad]

Did you get your car? you dropped off the face of the earth.

I picked it up on the Aug 23rd with perfect delivery except had a clicking noise when AC ran full speed. They ended up finding wiring that needed to be clamped down as it was rattling and fixed it today. Car has been great other than that.