All the lying SAs should be punished.Quick update took delivery 246xxx old premium headlights- put in a work order to change to Global Matrix headlights… service called and canceled my appointment, per service department unable to retrofit due to harness & hardware change. Would only replace if current premium lights not working.
Oh well still love the car
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2022 Q2 production Model 3 missing matrix headlights?
- Thread starter E90alex
- Start date
Oh ya. The SA said the touch up paint was going to expand and fill the scratch flush with the panel. I was thinking I must have “sucker” written on my forehead or sth.
stopcrazypp
Well-Known Member
You may still be able to request it fixed by requesting a service appointment via the app (with pictures and description) if you are under 100 miles. Keep a record of the request via screenshots in case it gets deleted.
But note they will have to farm it out to a body shop, given if you want anything more than something applied by a touchup pen, the service centers don't have a way of doing it. You also run the risk of them making things worse (color not matching or damaging other trim if they do a full repaint) and possible long wait time.
They said they won’t send it to the body shop because the paint is thin under the door jamb. Is it true? I think it’s BS but I don’t know body work enough.
stopcrazypp
Well-Known Member
My understanding is you are not happy with them just doing a touchup pen, and you want them to do a respray of the area (or even whole door?), correct? If that is the case, service centers aren't equipped with paint shops to do that type of work (at least the ones I've been to, YMMV depending on your local service center).
Well. They said they would only touch it up and would not send it to the body shop to fix it. Anyways.
Just picked up my car today. Happy to confirm it has the matrix headlights. Good luck to everyone!
oreobbq
Member
If you look directly at the headlight while it's on, eventually you should be able to see a silhouette of Keanu Reeves. Lol jp, the matrix ones have a round projector shape in the corner and appear darker at the bottom.
Not That M3
Member
You could possibly read through this very thread.
There’s photo and video comparisons previously posted if you go back earlier in the thread.
I picked up my model 3 VIN 251, with matrix headlights. I’ve been following this thread for a long time, hope this help to track the issue.
Picked up my Model 3 LR with VIN 235 in Charlotte, NC and it had the matrix headlights. Sold my Y Performance for this. I missed the 3. Even though it’s slower it feels so much faster!
Good luck all.
Good luck all.
I posted this in the M3LR Waiting room, but wanted to update with another datapoint for this thread, since I was one of the original few posters when this news broke. Got assigned a vin just now- older # which is odd/interesting - 2364XX. I texted the SA number and they said they “reviewed this vehicle and believe it has the matrix headlights”. I asked two follow up questions, asking what the build date was and why the older vin number, whether it was rejected or affected by the charge port. Response back was that ‘the build month was 4/2022 but don't have visibility to anything beyond that.’. So most likely either a charge port affected car, which would be no big deal if fixed, or a rejected car, which if that is the case would be possibly a bummer and will need to look it over closely, which i was planning on doing regardless. . .
Picking up tomorrow 5/21 in Springfield NJ VIN 244xxx Old Lights confirmed by SA
oreobbq
Member
With the updated intel that the old headlights were used for only a brief stint in production, personally I'd wait for a car with the new lights.
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