21 MS - Browser not working

[minirx7]

Looked to see if i can find any info on this, but on my 21 Model S Refresh, my browser does not work.. all that shows up after entering the website is a white screen. I tried both on LTE and also on WIFI hotspot. I also tried doing a reboot of the car.

Note that this did work properly when i first got the car in Sept 2021.

I am on 2021.44.30.8 and this is a Canadian Car.

 

[DerbyDave]

The browser on my June 2020 has been flaky, along with SiriusXM, since I got the car. Likely Tesla software that is not very good at infotainment components, except games. Maybe it will work for awhile after the next update, or maybe it will be worse.

 

[minirx7]

The browser on my June 2020 has been flaky, along with SiriusXM, since I got the car. Likely Tesla software that is not very good at infotainment components, except games. Maybe it will work for awhile after the next update, or maybe it will be worse.

Thanks but I thought having the refresh model is different than the older generations (AMD?)... I cant understand why i cannot browse anything anymore.. just plain white.

 

[DerbyDave]

It IS different, and they had to program a whole new interface for the browser and other things on your car -- bunches of even newer bugs. They still haven't gotten my 2020 Browser interface to work well. Hopefully your browser will get fixed sooner than the 1 1/2 years I have been waiting. It sort of works sometimes, but it is very clunky. You should be getting something on the screen, but then again, your programming is entirely new and untested.

 

[jabloomf1230]

Looked to see if i can find any info on this, but on my 21 Model S Refresh, my browser does not work.. all that shows up after entering the website is a white screen. I tried both on LTE and also on WIFI hotspot. I also tried doing a reboot of the car.

Note that this did work properly when i first got the car in Sept 2021.

I am on 2021.44.30.8 and this is a Canadian Car.

I have a MY not a MS so I want to qualify my comments. It is not possible for the user to either modify permissions or easily delete the cache used by the Tesla browser. One thing that I have noticed is that the browser in my car thinks its location is CA even though I'm in NY. hulu and YouTube TV both show their program guides early by 3 hours. The location permission is locked.

The browser also remembers the last website visited. If the browser doesn't close properly, the browser will open weirdly (or often not display anything at all) the next time it is opened. I can usually fix this by opening either Netflix, Disney+, etc., which use a full screen version of the browser. I then close one of those WebApps and then I open a URL in the browser.

 

[DerbyDave]

Tesla Servers in California are servicing your browser, so the browser thinks you are in California. None of the connections from the car are straight to the Internet. They all use the cellular connection to Tesla for connection to the Internet when you are driving. When you are connected to WiFi, the connection still goes to Tesla California for in car functions.

 

[brkaus]

Personally I feel like they should drop the browser. Lots of risk & issues with little reward.

Although I have used it to lookup menus/phone numbers when in the boonies and no t-mobile service.

 

[NoBeard]

My browser stopped working when the whole new version started last update or the one before. Was hoping 2021.44.30.8 that's installing now was going to fix that, seems that if @minirx7 still has the problem, I'm going to be disappointed.

 

[minirx7]

Well it's not that important but it is disappointing that it worked before but not anymore.

I just wanted to use the browser to watch the news or stock tickers while I work in the car when I pick up my kids from school.

 

[DerbyDave]

I noticed Dish Anywhere along with other live TV and recorded material no longer plays, even though it was not that well played before. Now it tells you the browser does not support that source. No one can say if this a software glitch or a new limitation. Time will tell.

 

[brkaus]

I noticed Dish Anywhere along with other live TV and recorded material no longer plays, even though it was not that well played before. Now it tells you the browser does not support that source. No one can say if this a software glitch or a new limitation. Time will tell.

Probably restricted because the browser can be used while driving. But who knows.

 

[DerbyDave]

Probably restricted because the browser can be used while driving. But who knows.

No, before it would only worked when parked. That is as expected. Now it doesn't work when parked.

 

[BluF]

Ugh. The web browser in my 2019 model 3 used to always open to the last opened page whether I was parked or driving. It worked perfectly until about a week ago. Now it always opens to Tesla.com. Worse, on any other page I am looking at it will reset to Tesla.com after about a minute. This is really annoying. Has anyone found a workaround? I can't find any way to change settings or empty the cache. Also I haven't changed any software updates since this started to happen, so this is a really bizarre and frustrating annoyance. It is useless in it's current state.


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[BioSci]

The browser in my Aug 20 MS used to work OK, but now has several of these reported problems. Sometimes I just get the white screen (of slow death), other times it crashes, and sometimes it opens to the Tesla home page. Really not usable, sadly.

 

[Doug4650]

I have a 2019 MS with MCU upgrade for FSD. My experience is similar to others. I can say that I have done the double scroll wheel reboot and the browser works a little better for a short time (doesn't crash on the first website). But it seems that the next day it doesn't work again. Not doing anything too fancy on the web. Just checking weather when stuck in traffic. I agree with others that there is probably some cache problem and there seems to be no easy way to clear it.

 

[minirx7]

Just an update. My web browser works perfectly now after a visit to the SC. This is what they did. Did they really replace the comptuer?

 

[kalikikopa]

my browser hasn't worked for the last 2 or 3 years.

 

[AustinP]

My browser works quite ok.
It's not fast, but not slow as on the old MCU1.
TeslaWaze will crash after a minute or so, but as long as I open sites from the nav, to check menus or business details, works fine.