It's because they make fantastic cars, but some people are stuck with lemons. I have never in my life experienced such bad customer service as with Tesla Norway, at one point people were waiting over 12 months to get help with their TMS. Elon himself visited Norway earlier this year to help get the service centers into shape.Tesla appears to doing fairly well in Norway.
"Tesla owners are still the most satisfied electric car customers in this country, according to a recent survey from the Norwegian Electric Car Association."
Complaint record at Tesla - Norway Today
The wait is down to 1 month now. I don't know what the customer service was like back then, but I've encountered two technicians who were real a-holes.
I mean, I can't picture myself getting any other car than the TM3 right now. The range, the performance, the sheer joy of driving it. I'm upset because I got a lemon, I as I've said earlier I'm not looking for a perfect version, I just want one which isn't as bad as this one.
I've heard people say a Tesla is like a smartphone on wheels. Well my "smartphone" doesn't have an internet connection if the screen has been off for a couple of hours.
I don't expect to convince you, but what salespeople say over here matters. I didn't have to read the manual to verify that my Jetta came with parking assistance. I didn't need to check forums to verify that my Ioniq could charge with a type2 cable. I didn't have to investigate whether my Mazda2 had automatic wipers. Out of Mazda, Honda, Hyundai, Volkswagen and Tesla the only ones who have outright lied to me was Tesla. Exaggerating EV range, sure. Exaggerating fuel economy, sure. Exaggerating performance numbers, yep to that as well. Tesla covers all of those in addition to lying about features that aren't there, doesn't work or isn't supported.Tesla has been selling in Norway since at least 2013- I don't think your consumer laws are quite as strict as you think they are regarding "crap salespeople say to sell cars"
in particular unless you recorded the conversation with the salesperson you have no way to prove you were told anything that differs from the info Tesla publishes and is freely available to the consumer regarding what their products can actually do.
On top of that- unless the Norway tesla website differs greatly from the US one- and the website is the only place you can actually place your order- when you select FSD as an intentional step, it clearly tells you right then and there what FSD can and can't do right now.
This is what the US version shows- and you have to read this and THEN click a box to add the feature to your order-
So it's pretty clear the driving parts are right now for highways...and that recognizing signs or driving on city streets won't come till later.