$2500 deposit not refundable for preowned

[irvineboy]

Im thinking of buying a preowned 2016 MX. The non refundable deposit is $2500. I’m worried if I show up and there are scratches or dings on the car exterior or interior and I change my mind. Rep says too bad. You have 72 hrs after you make a deposit to transfer it to another car. So basically Tesla gets to keep my money if I don’t like the car when I see it in person, and I don’t find another used car that I like. Has anyone recently purchased a preowned and can share their experience?

Pics show curbed on 3 of the wheels but didn’t show any other minor damages so I’m not sure if I can assume paint is of great condition and car doesn’t have any other scratches or dings.

 

[Krazaak]

I didn't think they were transferring pre-owned vehicles anymore. Can't you just go and see it in person before you buy?

 

[irvineboy]

No they said it’s in a lot owned by a third-party company and there are no Tesla employees that can even go there and answer any questions.

 

[glide]

They can’t keep your money if you refuse delivery.

The lot story is also BS. They are just being lazy.

 

[irvineboy]

So you have refused delivery and got your money back?

 

[Tam]

...non refundable deposit is $2500...

It's not called Deposit. It's called Payment. "Order Payment" and not refundable as spelled out by the agreement.

Tesla allows a refund for new cars so I don't see why it can't change its used car agreement to be less restrictive.

I guess the used car demand is still high so the agreement is too restrictive.

Personally, I would not buy a used car with sight unseen unless the agreement has strong consumer protections such as refundability...