I got car back yesterday. Module has bad cell. Cost $15000 for REMANUFACTURED pack with 1 year warranty. But he would, could not give me the warranty in writing.
Iris did u get the warranty on the price quote?? I couldn't. He really had no honest answer. Oh. Parts guy said 2 month with Remanufactured pack from Reno.
They said my 2019 motor has water in it. No warranty on that replacement in May 2019. Wants $4900 to replace unit with again, no written warranty on quote. Total 19000 to repair car.
I will get qoutes from Recell, Gruber, 057, then decide. Electrify said to drive it till it fails. He thinks SC is wrong. There are no error codes to look at.
That sounds about par for the course with Tesla.
We can't do any better on the motor, unfortunately, since these end up being pretty expensive to get ones in good condition these days suitable for replacements (especially performance models).
We can almost definitely beat pricing of any of the third party folks on the battery side of things (and actually do it right), though, even more so when considering transport costs. Our caveat with that is that we won't just give you a quote on the battery replacement, since the pricing is fully dependent on the condition of the existing pack. (We used to give a range, but the upper end of that is the cost of an entire pack in the case the entire pack is bad... unlikely, but possible, so... not super helpful.) This way, if your existing pack is in really good shape (as in, you're still able to drive the car but has maybe one module with an issue), we can charge you way less than someone with an older 2012 signature pack that has moisture ingress affecting 6 modules. Sure, we could probably offer a flat rate pricing that reflects our experience, but there'd have to be a premium for this... so, to me, flat pricing for pack replacements (unless we're not dealing with a core pack at all, that is) doesn't make sense for customers, and some of these other companies doing this are, more often than not based on prices I've seen, overcharging.
I guess some folks would rather have that upfront pricing, but to me it just doesn't seem to make sense if you're trying to save on things. Instead, we'd rather get the car to us, actually diagnose the battery issue, and
then get a solid price for the customer. If they don't want to move forward after that, they can get their car and do whatever they like. We've got a Tesla service center ~60 miles away.
Oh, and if your car drives right now, but is having BMS errors (intermittent or not)... honestly, just stop driving it. You'll want to keep it movable under its own power for easier (cheaper) transport loading and get it fixed sooner rather than later instead of letting it completely die and be stuck having to deal with INOP transport costs.
Since you're in Florida, so shipping the car to us is going to be pretty decently priced if the car can be driven. The price gets heftier if it can't drive.
Anyway, reach out to my guys over at
our contact page or give us a call.
